Room Care Supervisor

2 weeks ago


Milpitas, California, United States Highgate Full time

Become a valued member of our team as a Housekeeping Team Leader

The Housekeeping Team Leader plays a crucial role in managing and directing housekeeping functions within assigned areas, stepping in for the Housekeeping Manager when necessary.

Key Responsibilities:

  • Conduct regular evaluations of Room Attendants' work in assigned sections to ensure adherence to quality standards and efficiency metrics.
  • In the absence of the Housekeeping Manager, perform inspections of all guest rooms and communicate availability to the Front Office.
  • Organize end-of-day procedures for floors, ensuring thorough cleaning and restocking of housekeeping carts.
  • Maintain accurate records of daily assignments and ensure timely submission.
  • Oversee the management of keys and Lost and Found items.
  • Supervise the cleanliness of service areas and delegate daily tasks to team members.
  • Maintain open lines of communication with other departments through paging and radio systems.
  • Provide updates on the status of out-of-order rooms and initiate repair work orders as needed.
  • Assist in the onboarding and training of new housekeeping personnel.
  • Be prepared to perform cleaning duties as required.
  • Ensure the timely completion of cleaning projects on a regular basis.
  • Prioritize delivering exceptional guest satisfaction.

Qualifications:

  • High School diploma or equivalent; some college coursework is preferred.
  • Prior experience in the hospitality industry and a supervisory capacity.
  • Strong communication skills with both staff and guests.
  • Physically capable of standing for the duration of the shift.

Compensation: $22 per hour


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