Patient Care Administrative Specialist 2

1 week ago


Plano, Texas, United States Baylor Scott & White Healthcare Full time

POSITION SUMMARY:


The Patient Services Specialist 2 is essential in delivering administrative assistance within a healthcare environment, ensuring top-notch patient care.

Responsibilities encompass patient interactions, appointment scheduling, insurance validation, and addressing inquiries.

PRIMARY RESPONSIBILITIES:

  • Facilitate patient check-in/out processes, manage scheduling, and confirm insurance details
  • Organize follow-up consultations and referral bookings
  • Enroll patients and authenticate insurance coverage
  • Process payments for services rendered and discuss financial options with patients
  • Address inquiries and ensure proper resolution of patient concerns
  • Support medical records management and mentor junior personnel
KEY ATTRIBUTES FOR SUCCESS:

  • Strong communication and interpersonal abilities
  • Familiarity with patient registration and medical insurance claim protocols
  • Proficient in utilizing computer systems and maintaining patient documentation
  • Capability to evaluate overdue accounts and guide staff
EMPLOYEE BENEFITS:

Our benefits package offers health and wellness programs, a 401(k) plan with matching contributions, tuition assistance, and paid time off accumulation from the start of employment.

REQUIREMENTS:

  • High school diploma or equivalent qualification
  • Minimum of 1 year of relevant experience


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