Patient Care Administrative Specialist
1 week ago
POSITION SUMMARY:
The Patient Services Specialist 2 is integral in delivering administrative assistance within a healthcare environment, ensuring outstanding patient experiences.
PRIMARY RESPONSIBILITIES:
- Facilitate patient check-in and check-out processes, along with scheduling and insurance validation
- Organize follow-up consultations and referral bookings
- Enroll patients and confirm insurance details
- Process payments for services rendered and discuss financial options with patients
- Address inquiries and ensure effective resolution of patient concerns
- Support medical records management and provide guidance to junior personnel
- Strong communication and interpersonal abilities
- Familiarity with patient registration and medical insurance claim protocols
- Proficient in utilizing computer systems and maintaining patient documentation
- Capability to assess overdue accounts and mentor team members
Our comprehensive benefits package includes health and wellness programs, a 401(k) plan with matching contributions, tuition assistance, and paid time off accrual from the first day of employment.
REQUIREMENTS:
- High school diploma or equivalent qualification
- Minimum of 1 year of relevant experience in a similar role
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