Patient Care Coordinator

7 days ago


Plano, Texas, United States Care Now Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Representative to join our team at CareNow. As a Patient Representative, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities
  • Check-in patients in a timely manner and ensure all Web Check-in procedures are followed.
  • Answer phone calls to the clinic and provide information or refer questions to others as needed.
  • Verify insurance timely and accurately.
  • Ensure the occupational clients' preference card is followed and occupational procedures are completed.
  • Review all patient paperwork to ensure completeness and collect necessary insurance/demographic information.
  • Complete the Daily Balance Checklist after each shift, including all forms of payment accounted for and documented.
Requirements
  • 1 year of clinical experience in a patient care setting is preferred.
  • Obtain BLS certification within 30 days of start required.
  • Strong customer service skills.
  • Ability to work with multiple computer programs.
What We Offer

CareNow offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service). We also offer education assistance, colleague recognition, and time away from work programs.

About CareNow

CareNow is a leading provider of urgent care services, with over 225 clinics across the country. We are committed to providing high-quality, patient-centered care and are seeking a dedicated and compassionate Patient Representative to join our team.



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