Residential Sales Coordinator

2 weeks ago

Bellevue, Washington, United States Taylor Morrison Full time

Position Overview
As a Residential Sales Coordinator at Taylor Morrison, you will play a vital role in our innovative sales environment, welcoming and registering prospective homeowners, managing communications, and facilitating the journey toward homeownership.

Key Responsibilities

  • Oversee and uphold the presentation of your sales model and community, treating it as your own retail establishment.
  • Ensure the model opens promptly, executing a thorough opening checklist including lighting, maintenance, and cleanliness.
  • Conduct regular customer care communications and team meetings to assess community progress, address concerns, and manage maintenance tasks.
  • Keep an organized inventory of all sales materials and promotional content.
  • Maintain the cleanliness and appeal of both the interior and exterior of the models, ensuring they are always in pristine condition.
  • Guide each customer through the purchasing process until they are ready to proceed.
  • Secure commitments from prospects through contracts, reservations, or scheduled appointments.
  • Collaborate effectively with your sales team, construction staff, design coordinators, and mortgage representatives.
  • Follow up with internal customers and prospects, documenting all interactions thoroughly.
  • Initiate weekly follow-up calls to keep buyers informed about their home status.
  • Process all necessary paperwork accurately and submit documentation in accordance with company policies.
  • Stay informed about buyers' mortgage processes and maintain open lines of communication with all parties involved.
  • Attend pre-construction meetings and ensure they do not conflict with scheduled team meetings.
  • Adhere to all company guidelines and procedures.
  • Establish high standards for business practices.
  • Develop and execute a proactive lead generation strategy to meet and exceed sales targets.
  • Understand community offerings and maintain an updated inventory list.
  • Be knowledgeable about community regulations and ensure compliance during the sales process.
  • Exhibit a positive attitude, integrity, and readiness to assist.
  • Demonstrate problem-solving skills and propose effective solutions.
  • Maintain a professional appearance and ensure your vehicle is presentable.
  • Conduct regular walkthroughs of customer homes.
  • Achieve or surpass monthly sales and closing objectives.
  • Document all prospects in the CRM system immediately.
  • Analyze competitor offerings and utilize market analysis tools.
  • Participate in all scheduled sales meetings and training sessions.
  • Be open to performing additional duties as required.
Required Skills and Attributes
  • Creativity and innovation.
  • Strong customer service orientation.
  • Commitment to ethics and integrity.
  • Persistence and determination.
  • Ability to overcome challenges.
  • Resilience in a dynamic environment.
Qualifications
  • Active Real Estate License (as required by state).
  • Proficiency in Microsoft Office Suite and strong computer skills.
  • Excellent organizational and documentation skills.
  • Customer-centric mindset with a focus on service excellence.
  • Ability to prioritize tasks effectively to meet deadlines.
Compensation and Benefits
Target compensation is competitive, reflecting sales performance.

As part of the Taylor Morrison team, you will enjoy a collaborative work environment, opportunities for career advancement, and a comprehensive benefits package, including:
  • Competitive salary structure.
  • Comprehensive health care options.
  • 401(k) plan with company matching.
  • Flexible spending accounts.
  • Disability insurance programs.
  • Life insurance for employees and dependents.
  • Paid vacation and holidays.
  • Tuition reimbursement programs.
  • Home purchase rebate programs.
  • Home mortgage assistance.
  • Employee assistance programs.

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