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Retail Sales Lead

2 months ago

Bellevue, Washington, United States Recreational Equipment Inc Full time

Job Summary

As a Retail Sales Lead at Recreational Equipment Inc, you will be responsible for driving sales and customer experience through all channels. You will capitalize on promotional events and execute successful event execution.

Key Responsibilities

  • Drive sales through all channels by improving selling behaviors.
  • Capitalizes on all promotional events through successful event execution.
  • Demonstrates strong interest and credible expertise in our product assortment.
  • Translates this knowledge into value for our customers.
  • Guides Retail Sales Specialists to do the same.
  • Passionately promotes REI's membership and effectively converts non-members to members.
  • Helps guide Retail Sales Specialists to do the same.
  • Prepares the store: effectively stocks and coordinates daily stocking process.
  • Actively handles merchandise, executes visual directions, and ensures a compelling presentation.
  • Partners with Visual Merchandising Point Person (VMPP) to ensure visual pleasant presentation.
  • Adapts presentation based on changing inventory levels, new products, promotions, and market conditions.
  • Identifies areas of opportunity and acts on them as it relates to inventory accuracy, price accuracy, and product stock levels.
  • Delivers inspirational experiences for our members and customers through effective promotion of outdoor programs and outreach.
  • Trains and mentors new staff, provides direction to peers as necessary, coordinates service delivery, and task execution.
  • Shares feedback with Retail Sales Managers regarding staffing and scheduling needs.
  • Demonstrates initiative and productivity and serves as a role model for Retail Sales Specialists.
  • Supports and partners with Retail Sales Managers through department communication of goals, daily expectations, task assignments, and feedback.

Requirements

  • Previous retail sales and customer services experience (preferred).
  • Effective communication skills.
  • Knowledgeable of outdoor activities in assigned department (preferred).
  • Completion of the REI Sales and Service Training and Membership Training prior to working on sales floor.
  • Requires open availability to work a flexible schedule based on business needs, including evenings and weekends.