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Residential Community Coordinator

2 months ago


Bellevue, Washington, United States Thrive Communities Full time

Community Engagement Manager

Thrive Communities is seeking a dedicated Community Engagement Manager to oversee and enhance the living experience within our properties. This role is essential in fostering a vibrant community atmosphere that aligns with our core values.

Location: Bellevue

Employment Type: Full Time

Compensation: $75,000 annually

Benefits:

  • 32 Paid Days off Per Year (including PTO, Paid Holidays, and Paid Personal Days)
  • Paid Birthday Off
  • Generous Employer Matched 401k plan
  • 12% Bonus Potential
  • $150 Leasing Commission
  • $75 Renewal Commission (shared among the on-site team)
  • Comprehensive Medical benefits starting the 1st of the month after your start date
  • $20,000 life insurance policy
  • Long-term disability coverage
  • 24-hour Employee Assistance Program
  • Discounted Pet Insurance rates
  • $300 annual professional development reimbursement
  • Opportunities for training and career advancement

Role Overview:

The Community Engagement Manager is responsible for the effective management and coordination of community activities and resources to achieve property goals set by the Regional Manager and property owner. This role demands a commitment to maintaining high occupancy levels and enhancing property value while building a motivated and cohesive team.

Key Responsibilities:

  • Oversee financial processes, including budget creation and monitoring, rent collection, and vendor approvals.
  • Recruit, train, and manage all on-site staff.
  • Provide performance evaluations and constructive feedback to team members.
  • Maintain comprehensive records of management activities and submit necessary reports.
  • Foster resident relations through exceptional customer service and effective policy implementation.
  • Supervise property maintenance operations, including the maintenance team and external vendors.
  • Conduct property tours for prospective residents while staying informed about market trends.
  • Regularly inspect the property to ensure cleanliness and a welcoming environment.
  • Contribute positively to team dynamics and resident satisfaction.

Qualifications:

  • Minimum of 2 years' experience in property management.
  • At least 6 months of supervisory experience with proven leadership abilities.
  • Certification as an Apartment Manager (CAM) is preferred.
  • High School Diploma or equivalent is preferred.
  • Experience in Affordable Housing is a plus.
  • Familiarity with Yardi/CRM and On-Site systems is advantageous.
  • Strong attention to detail and organizational skills.
  • Excellent customer service abilities with residents, clients, and vendors.
  • Experience in adapting to market demands and pricing strategies.
  • Proficient in Microsoft Word and Excel.
  • A valid Driver's License and insurance may be required.

Physical Requirements:

  • Ability to alternate between standing and sitting throughout the day.
  • Frequent typing, writing, and grasping tasks.
  • Occasional bending, climbing, and lifting of up to 25 lbs.

Equal Employment Opportunity:

Thrive Communities is committed to diversity and inclusion, ensuring that all associates feel welcomed and valued for their unique contributions. We adhere to fair practices in hiring, performance evaluations, and promotions, providing equal opportunities for all employees.

Background Check & Drug Screen Policy:

Thrive Communities conducts background checks and drug screenings for on-site associates after a conditional offer of employment is accepted, in compliance with applicable laws.