Senior Vice President, Culinary and Hospitality Services

7 days ago

New York, New York, United States AEG Full time

About the Role:

AEG is seeking an experienced Food and Beverage executive to join our team as an Executive Director, Food and Beverage Operations. This is a unique opportunity to lead the planning and execution of food and beverage services for high-profile events, including the FIFA World Cup.

Key Responsibilities:

  • Leadership and Strategy: Provide visionary leadership and set strategic goals for food and beverage operations across all venues and events.
  • Team Management: Lead and empower a team of senior directors, managers, and coordinators responsible for food and beverage services at various stadiums and events.
  • Operational Excellence: Ensure flawless execution of food and beverage services through scalable operational frameworks, standardized processes, and advanced coordination management.
  • Partnerships and Innovation: Cultivate and maintain strategic partnerships with global suppliers, vendors, and culinary partners to ensure top-tier quality, innovation in menu offerings, and reliable service delivery.
  • Guest Experience: Spearhead innovation initiatives to enhance guest experience through pioneering culinary concepts, immersive dining experiences, and personalized service.
  • Financial Management: Develop comprehensive financial strategies, manage budgets, forecast expenditures, and optimize financial performance through strategic procurement and revenue enhancement strategies.
  • Risk Management: Implement robust risk management protocols and contingency plans to mitigate operational risks and ensure seamless continuity during high-profile events.
  • Collaboration and Communication: Collaborate closely with internal stakeholders, event organizers, sponsors, and key external partners to align strategic goals, manage relationships effectively, and deliver unparalleled hospitality experiences.

Administrative and Other Responsibilities:

  • Expense Reports
  • Process Invoices
  • File storage
  • Weekly hours billing reports

Requirements:

  • Bachelor's degree in Restaurant/Hospitality Management, Food Service Management, Sports Management, or a related field.
  • Considerable years of full-time, progressively responsible experience in the food and beverage industry, preferably including sales, catering, and concession work.
  • Proven ability to manage large-scale events and complex programs, ideally within a sports or significant public international event context.
  • Proficient user of Microsoft Office Suite, Adobe Acrobat, Zoom, and DocuSign.
  • Highly organized and process-oriented.
  • Attention to detail, carefully following instructions and checking work for accuracy.
  • Ability to multi-task and remain calm in high-pressure situations.
  • Persuasive communication, interpersonal, negotiation, and conflict resolution skills.
  • Good timekeeping and work ethic that is characterized by commitment, motivation, and energy.

Preferred Qualifications:

  • Knowledge of FileMaker, Keynote, SharePoint, Smartsheet, Microsoft Teams, and Zoom.
  • Prior experience with large-scale sporting events.
  • Flexibility and positive attitude to work long days, evenings, weekends, and holidays when necessary.

Travel: Must be adaptable with work and travel schedule and be available to travel for work during holidays. This position may require up to 40-50% travel.

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