Customer Service Agent
19 hours ago
About Our Team
At Shaner Hotels, we value our guests and strive to provide them with an exceptional experience. As a Front Desk Agent, you will be the first point of contact for many of our guests and play a crucial role in making their stay with us enjoyable and memorable.
Job Description
- Provide excellent customer service to all guests, responding promptly to their needs and resolving any issues that may arise.
- Process all payments accurately and efficiently, adhering to hotel policies and procedures.
- Work collaboratively with other departments to ensure seamless guest experiences.
Qualifications
- High school graduate or equivalent.
- Previous hotel experience preferred, but not required.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
The estimated salary for this position is $40,000 - $55,000 per year, depending on experience and qualifications.
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