Business Development Manager
4 weeks ago
A Business Development Manager is responsible for physician outreach and engagement. Based on market needs and leadership direction, this role will be specialized to service line development. In accordance with enterprise and local strategic priorities, this role will establish and foster relationships with physicians, physician assistants, nurse practitioners, practice managers, schedulers that best grow and develop Tenet hospitals and service lines. With the objective of increasing the selection of our services by providers, this role is primarily responsible for educating providers on relevant hospitals, programs, and other differentiators, as well as resolving client concerns related to hospital operations.
Key Responsibilities- Plan and conduct in-person visits with key stakeholders at medical and surgical specialist physician offices as well as EMS providers throughout the defined market service area to increase selection of hospital/market services.
- Evaluate and interpret current physician referral patterns and trends for market facilities' service lines, ensuring understanding of market dynamics.
- Develop and gain support for business development strategies for target market and services, in collaboration with operational and medical leaders.
- Research portfolio of assigned providers to understand the decision-making behind hospital selection, informing provider engagement.
- Conduct face-to-face sales meetings with clients to ensure understanding of service line attributes, processes, and outcomes to consumers.
- Complete follow-up meetings with physicians, practice managers, etc. to ensure thorough understanding of the physicians' desires, needs, and obstacles to growth.
- Communicate feedback from clients and partner with the appropriate market/hospital resources to resolve issues to better serve our patients and provider partners.
- Prepare and present sales reports, identifying trends, lessons learned, opportunities, and areas for improvement to achieve market goals.
- Continuously modify and execute business development tactics to ensure optimal business outcomes, based on feedback from clients and facility leaders.
- Maintain latest knowledge of the health system, hospital, and provider landscape, relevant to your specialization, in your defined market service area.
- Document all client engagement in a timely manner on a daily basis in the defined CRM tool, including outcomes and required follow-up.
- Support the implementation of key initiatives that require relevant network development, as directed by the Group Vice President and/or CSO.
Perform all duties with consistently high ethical standards and strict adherence to company policies and procedures.
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