Solution Consultant

4 weeks ago


San Francisco, California, United States Levelpath Full time
About the Role

We are seeking a highly skilled Solution Consultant to join our team at Levelpath. As a key member of our solutions team, you will play a critical role in helping our customers achieve their procurement process goals.

As a Solution Consultant, you will be responsible for building deep relationships with our customers, advising and supporting the implementation of Levelpath, and helping to plan, build, optimize, and scale our processes, assets, and systems for serving enterprise accounts.

You will also be responsible for developing best practice guides and product documentation to share with customers, identifying champions and building relationships with key business stakeholders within accounts, and driving new solution offerings to our customers by working directly with the sales team.

In addition, you will represent the voice of your customers in product asks, drive and support customer health via adoption metrics, and collaborate with customers to determine their success metrics and translate their feedback into actionable product feedback for our development team.

What We're Looking For

  • 4-6 years of experience in a customer-facing/customer-management role
  • B2B SaaS experience in a fast-paced environment
  • BA or BS
  • Demonstrated experience problem-solving with attention to detail
  • Stellar organizational skills and experience improving processes
  • Strong written and verbal communication skills
  • Adaptability and ability to flourish in a fast-paced environment
  • Comfort in managing multiple workstreams
  • Ability to communicate with stakeholders across product and engineering
  • Effective collaboration and self-starter mindset
  • Availability for some travel - when the time comes to visit your customers

What We Offer

  • 100% Medical, dental, and vision insurance
  • Flexible PTO, Parental Leave, Sick Leave
  • Competitive compensation and equity package
  • 401k
  • Commuter benefits
  • In-office snacks and Friday team lunches
  • Team-driven happy hours and celebrations

The estimated annual cash salary for this role is $120,000- $170,000.



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