Enterprise Solution Consultant

4 weeks ago


San Ramon, California, United States Five9 Full time
Job Title: Enterprise Solution Consultant

Five9 is seeking a highly skilled Enterprise Solution Consultant to join our team. As a key member of our sales team, you will be responsible for leading and managing all aspects of the implementation of our On Demand Call Center software for our Strategic and Enterprise clients.

Key Responsibilities:
  • Collaborate with sales teams to develop and deliver sales proposals that meet customer needs and exceed expectations.
  • Provide pre-sales support to ensure a seamless customer experience, from initial contact to implementation.
  • Develop and maintain strong relationships with customers, understanding their business needs and providing tailored solutions.
  • Work closely with cross-functional teams to ensure successful project delivery, including project planning, implementation, and training.
  • Stay up-to-date with industry trends and emerging technologies to provide innovative solutions to customers.
Requirements:
  • 8+ years of experience in a related field, with a strong background in cloud contact center software and CRM.
  • Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
  • Ability to travel up to 60% of the time, with occasional remote work required.
What We Offer:
  • A competitive salary range of $93,900 - $181,900 USD, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision coverage, as well as a 401k plan with employer matching.
  • Opportunities for professional growth and development, with a focus on innovation and customer satisfaction.

Five9 is an equal opportunity employer, committed to building a diverse and inclusive team. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.



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