Client Relations Specialist
2 weeks ago
Position Overview
The individual in this role will be accountable for responding to incoming inquiries from patients, healthcare providers, insurance plans, and medical facilities, ensuring accurate and timely information is provided. Upholding the core values of Providence Service and demonstrating a collaborative approach to enhance shared leadership principles are critical for success in this position.
Key Responsibilities:
- Manage and respond to customer inquiries in a professional manner.
- Utilize effective communication skills to provide accurate information and support.
- Collaborate with team members to foster a positive work environment.
Qualifications:
- A Bachelor's Degree in Healthcare Administration, Business Administration, or a related field, or equivalent experience.
- A minimum of 3 years of experience in customer relations.
- Proven experience in a call center setting.
Preferred Qualifications:
- Experience within an independent physician association or healthcare management organization.
Why Choose Providence?
We offer a comprehensive benefits package designed to support you and your family in maintaining wellness, advancing your career, and achieving financial stability. Our commitment to your well-being allows you to focus on our mission of caring for all, particularly the most vulnerable in our communities.
About Providence Service
At Providence, we are dedicated to our promise of "Know me, care for me, ease my way." Working within our organization means that every role contributes to our mission, and we are committed to supporting your professional journey. We pride ourselves on providing exceptional benefits and fostering an inclusive workplace where diversity is celebrated, and every individual is valued and respected.
Company Commitment
Providence Service is an Equal Opportunity Employer. We believe in creating a work environment free from discrimination and harassment based on race, color, gender, disability, veteran status, religion, age, national origin, sexual orientation, or any other protected status. Our commitment to diversity strengthens our organization, and we strive to create equal opportunities for all employees.
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