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Client Relations Specialist

2 months ago


Bedford Hills, New York, United States VCA Animal Hospitals Full time

Key Responsibilities:
- Welcome clients and their pets, ensuring a warm and friendly atmosphere - Manage incoming calls and inquiries, providing accurate information - Assist in scheduling and confirming appointments efficiently - Conduct follow-up calls to ensure client satisfaction and engagement - Reach out to potential clients to promote services and offerings

Essential Skills:
- Strong communication and interpersonal skills - Ability to multitask in a fast-paced environment - Proficient in managing client relationships and providing exceptional service - Experience in a customer-focused role, preferably in the animal care or retail industry

Work Environment:
- Collaborative and supportive team atmosphere - Opportunity to contribute to the well-being of pets and their owners - Engaging and dynamic workplace with a focus on client satisfaction