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Client Relations Specialist
2 months ago
As a Client Relations Specialist with Angelika Kipta - State Farm Agent, you will play a pivotal role in delivering outstanding client experiences that contribute to the success of our insurance agency. Your keen attention to detail, exceptional customer service abilities, and genuine desire to assist others will make you an invaluable asset to our team.
Key Responsibilities:
- Build and maintain strong customer relationships, ensuring follow-up as necessary.
- Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Utilize a customer-centric, needs-based approach to educate clients about various insurance products.
- Employ effective communication skills to meet customer needs while fostering business growth.
Qualifications:
- Strong commitment to customer service excellence.
- Able to connect with clients, addressing their questions and anticipating their needs.
- Outstanding communication skills for assisting clients and collaborating with team members.
- Proactive in identifying and resolving issues.
- Bi-lingual proficiency in Polish is preferred.
Benefits:
- Competitive hourly wage with commission opportunities.
- Potential for career advancement within the agency.
- Paid time off, including vacation and personal/sick days.
- Comprehensive health benefits.
- Valuable experience for career development.
