Customer Support Specialist

2 weeks ago


Richmond, Virginia, United States Domino's Franchise Full time
Job Overview

Position Summary
We are seeking motivated individuals to manage customer interactions, process pizza orders through our systems, and master the art of pizza making from the ground up. This position demands a friendly demeanor and the capability to engage effectively with customers.

We are looking for customer service professionals who possess excellent interpersonal skills and a vibrant personality. Domino's offers a variety of pathways for career growth, whether advancing to a leadership position or exploring other opportunities within the company. This role can serve as a primary job or a supplementary position.

Career Growth:
Team members often start in delivery roles and can advance to become successful franchise owners or take on various management roles within Domino's.Inclusivity:
Our goal is to recognize and utilize the unique abilities of all individuals, fostering an environment where every team member can succeed.Key Responsibilities:
- Must be at least 18 years old.
- General duties include operating equipment, stocking supplies, preparing food items, taking orders, managing inventory, and ensuring cleanliness.Training:
Comprehensive on-the-job training will be provided.Essential Skills:
- Strong communication abilities to understand and follow instructions, process orders, and engage with customers.
- Capability to perform basic calculations and manage transactions accurately.
- Excellent hand-eye coordination for swift and precise actions.
- Familiarity with order processing through computers or touch screens.

Work Environment
Team members may encounter varying weather conditions, temperature changes, food aromas, and limited spaces. They may also face hot surfaces and sharp tools.

Perceptual Abilities:
Employees should have good hearing and vision, depth perception, and the ability to differentiate between hot and cold surfaces.

Personal Attributes:
Candidates should be able to coordinate tasks, work autonomously or collaboratively, manage stress, ensure quality, make informed decisions, and analyze information.

Additional Job Information Physical Demands:- Standing is necessary for most tasks.
- Walking short distances on various surfaces.
- Sitting for administrative duties.
- Lifting and stacking heavy supply cases.


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