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Business Development Manager

1 month ago

Pittsburgh, Pennsylvania, United States TransPerfect Full time
Unlock Your Potential with TransPerfect

Are you a results-driven professional looking to take your career to the next level? Do you have a passion for building strong relationships and driving business growth? If so, we have an exciting opportunity for you to join our team as an Account Manager at TransPerfect.

As an Account Manager, you will be responsible for developing new business relationships and serving as the first level of support to existing clients. You will work closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio. Your creativity and problem-solving skills will be essential in improving our new business development strategy and negotiating rates and deadlines with clients.

We are looking for a highly motivated and organized individual with excellent written and verbal communication skills. You will have a minimum Bachelor's degree or equivalent and be able to understand all industries that TransPerfect markets to, including industry leaders and current events. If you are a team player who is passionate about delivering exceptional customer service, we want to hear from you

Key Responsibilities:
  • Develop prospective clients through various strategies, including internet research, trade show lists, referrals, and personal investigation
  • Foster and close new clients through referrals, cold calling, networking, and other means
  • Grow new business from existing clients by working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio
  • Creatively problem solve to improve current new business development strategy
  • Negotiate rates and deadlines with prospective and current clients
  • Educate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time, and competitors' information
  • Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
  • Consistently follow up with clients to ensure their satisfaction with delivery, quality, and customer service
Why TransPerfect?

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401k matching, and other perks. Our fast-paced environment is intellectually stimulating, and we encourage all employees to contribute to the amazing services we offer our clients. If you are looking for a challenging and rewarding career, we want to hear from you

What We Offer:
  • A fast growth path with full training around our services, technology solutions, and workflows
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401k matching, and other perks
  • A dynamic and intellectually stimulating work environment
  • The opportunity to work with a global leader in the language services and technology industry