Access Navigator

3 days ago


Springfield, Massachusetts, United States Behavioral Health Network Full time

About the Role:

The Access Navigator plays a vital role in the Behavioral Health Network's (BHN) team-based client care approach. As a key member of the integrated behavioral health team led by a Master's-Level Clinician, the Access Navigator builds working relationships and provides in-the-moment interventions and referrals to support individuals.

Key Responsibilities:

  • Provide evidence-based care in the context of an integrated behavioral health team.
  • Build working relationships and provide in-the-moment interventions and referrals to support individuals.
  • Assess client needs and provide case management services.
  • Facilitate access to needed services and resources.
  • Collaborate with internal and external providers to ensure seamless care coordination.

Requirements:

  • Bilingual/bicultural candidates are encouraged to apply.
  • High School diploma with 1-2 years of work experience in a related healthcare field (required).
  • Associate degree with 1-2 years of work experience in a related behavioral health field (preferred).
  • Knowledge of mental illness, the interface between mental health and medical conditions, substance abuse, and care management (required).
  • Professional demeanor and strong communication skills (required).
  • Familiarity with electronic medical records (EMRs), internet, word processing, and email systems (preferred).

What We Offer:

BHN is committed to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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