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Community Health Navigator
2 months ago
Springfield Medical Care Systems, Inc. is seeking a highly motivated and compassionate Community Health Worker to join our team. As a Community Health Worker, you will play a critical role in helping individuals access the care they need through the provision of screening, brief interventions, and connections to services.
Key Responsibilities- **Promote Health Equity**: Work to achieve our mission and vision to connect with and care for our community, ensuring everyone has access to health and wellness services.
- **Collaborate with Healthcare Teams**: Work as part of our Community Health Team, in collaboration with primary care, behavioral health, and substance use treatment teams to provide comprehensive care.
- **Foster Relationships**: Reach out to individuals following a psychosocial assessment, fostering relationships as the face of Springfield Medical Care Systems, Inc. and key point of contact to assist individuals in achieving goals, identifying needs, and coordinating services.
- **Assist Individuals**: Assist individuals who present at our facilities following an assessment of their needs and goals.
- **Conduct Follow-up Assessments**: Conduct follow-up assessments and engage individuals through motivational interviewing to identify priority needs and areas for intervention or follow-up.
- **Identify Next Steps**: Identify next steps to address findings, including referral to an appropriate level of care either with Springfield Medical Care Systems, Inc. or an external service provider.
- **Provide Brief Interventions**: Provide brief interventions as appropriate to address screening results, either directly or through referral.
- **Outreach and Coordination**: Outreach to both organizations and individuals, including meeting individuals in their home and going to a variety of service locations; assist in coordinating care for individuals, identifying and addressing their barriers to and social influences on good health.
- **Collaborate with Local Organizations**: Collaborate with local health and social service organizations to assist them in enhancing services and addressing systemic barriers to health and social services.
- **Documentation and Reporting**: Document all patient encounters; complete required reports; maintain electronic patient files, including referrals, releases, assessments, and other documents acquired on behalf of the patient.
- **Support Team Members**: Support fellow team members in answering phones and addressing patient requests and other tasks as needed.
- **Experience in Direct Service Provision**: You have experience with direct service provision, preferably in a healthcare or social service setting.
- **Community Focus**: You have a passion for working within the community you are a part of, or have been a part of in the past.
- **Flexibility and Teamwork**: You are flexible, team-oriented, and willing to wear different hats.
- **Access to Health Services**: You have an ability to effectively and independently plan, organize, and coordinate access to health services.
- **Excellent Communication Skills**: You have excellent communication skills, including writing, listening, and organizing information.
- **Empathy and Human Interactions**: You excel at empathy and human interactions, and want to improve the health of individuals and communities.
- **Comfort with Challenging Situations**: You are comfortable working with people who are in distress and who may be experiencing a range of challenges and difficulties in their lives and living circumstances.
- **Independent and Strategic Thinking**: You are an independent self-starter and a strategic thinker who is eager to learn, improve, and grow.
- **Computer-Based Tools**: You have experience or the capacity to use computer-based tools, including typing, web-based applications, and client-related databases.
- **Unrestricted Driver's License**: You have an unrestricted driver's license.
