Access Navigator

2 months ago


Springfield, Illinois, United States Behavioral Health Network, Inc. Full time

About the Role

The Access Navigator plays a vital role in our team-based client care model at Behavioral Health Network, Inc. This position requires a unique blend of skills and knowledge to provide in-the-moment interventions and referrals to support individuals.

Key Responsibilities

  • Build working relationships with clients and care team members to provide needs assessment, case management, and direct support.
  • Advocate for clients to access needed services, leveraging knowledge of community resources and providers.
  • Collaborate with a Master's-Level Clinician-led team to provide evidence-based care.
  • Provide telehealth and/or in-person support to clients.

Requirements

  • Bilingual/bicultural candidates are encouraged to apply.
  • High School diploma with 1-2 years of work experience in a related healthcare field is required.
  • Associate degree with 1-2 years of work experience in a related behavioral health field is preferred.
  • Knowledge of mental illness, the interface between mental health and medical conditions, substance abuse, and care management is required.
  • Professional demeanor and strong communication skills are essential for interacting with clients and care team members.
  • Familiarity with electronic medical records, internet, word processing, and email systems is preferred.

What We Offer

Behavioral Health Network, Inc. is committed to social justice and diversity. We strongly encourage diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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