Customer Service Ambassador

4 days ago


Le Mars, Iowa, United States Ambank Company Full time
Job Summary

Ambank Company is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking operations, you will be responsible for providing exceptional customer service, processing transactions accurately and efficiently, and promoting our products and services.

Key Responsibilities
  • Transaction Processing: Receive and process customer transactions, including deposits, withdrawals, and transfers, in accordance with established policies and procedures.
  • Customer Service: Provide a welcoming and professional environment for customers, responding to their inquiries and resolving issues in a timely and effective manner.
  • Product Promotion: Promote and sell Ambank Company's products and services to customers, including loans, credit cards, and investment products.
  • Cash Handling: Count and balance cash, coins, and checks in the cash drawer, and reconcile discrepancies.
  • Communication: Communicate effectively with customers and colleagues, both verbally and in writing.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Experience: One to three months' related experience and/or training; or equivalent combination of education and experience.
  • Skills: Excellent customer service skills, strong communication and problem-solving skills, and ability to work in a fast-paced environment.
Benefits
  • Competitive Compensation: Ambank Company offers a competitive salary and benefits package, including healthcare, paid time off, and retirement savings plan.
  • Opportunities for Advancement: We offer opportunities for career growth and advancement, including training and development programs.
  • Collaborative Work Environment: Our team is dedicated to providing exceptional customer service, and we value collaboration and teamwork.


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