Client Support Specialist

2 weeks ago


Le Mars, Iowa, United States Nor-Am Cold Storage Full time
Reports to - Operations Manager

Compensation - $20.00 based on experience.

The Customer Service division is the core of our business operations, serving as the central hub for all activities. This team is essential in establishing the operational tempo for the entire facility, and we rely on them to thoughtfully address any challenges that may occur while adapting to the evolving demands of our clientele and operational teams.

Key Responsibilities
  • Input incoming and outgoing load details into the Warehouse Management System (WMS).
  • Engage with customers through phone, email, and face-to-face interactions.
  • Maintain clear and professional communication with both internal staff and external clients.
  • Efficiently check in and process truck drivers while delivering exceptional customer service.
  • Complete necessary daily documentation, including export paperwork.
  • Leverage the WMS to oversee and monitor inventory, verify orders, and finalize billing.
  • Collaborate with warehouse teams to ensure operational efficiency.
  • Handle phone inquiries, filing, and other general administrative tasks.
Preferred Qualifications
  • A minimum of 2 years of experience in customer service is required, with a preference for experience in inventory management, accounts receivable, or accounts payable.
  • A demonstrated history of professional communication and relationship-building with colleagues, clients, and external visitors.
  • Familiarity with Google Suite is advantageous but not mandatory.
Benefits of Working at Nor-Am Cold Storage
  • Competitive salary.
  • Paid time off starting from day one.
  • Our holiday schedule includes your birthday, ensuring you have the day off.
  • Immediate access to earned wages.
  • Comprehensive medical, dental, vision, life, and disability insurance.
  • Complimentary financial wellness program.
  • 401k plan with company matching.
  • Legal and identity protection coverage.
  • Pet insurance options.
  • Tuition reimbursement opportunities.
  • Support for employees' school-aged children, including backpacks and school supplies each year.


  • Le Mars, Iowa, United States Nor-Am Cold Storage Full time

    Reports to: Operations ManagerCompensation: $20.00 per hour based on experience.At Nor-Am Cold Storage, our Customer Service division is essential to our success, acting as the central hub of our operations. This team plays a crucial role in maintaining the flow of our warehouse activities, ensuring that we meet the evolving demands of our clients and...


  • Le Mars, Iowa, United States Well Care Home Care Agency Llc Full time

    Seeking a Compassionate Care ProviderAt Well Care Home Care Agency LLC, we are dedicated to offering exceptional support to individuals in need. We are currently in search of a dedicated Personal Support Specialist to assist with essential daily activities.Service Area: Providing assistance to individuals requiring non-skilled support in their daily...


  • Le Mars, Iowa, United States Life Skills Training Center Full time

    Position:Job Coach/TrainerCompany: Life Skills Training Center, Inc.Job Overview:Deliver guidance, oversight, and assistance to adults with disabilitiesFacilitate individuals in reaching their professional aspirationsSupport job-related tasks and essential service provisionsTrack and report on clients' training advancementsQualifications:High school diploma...


  • Le Mars, Iowa, United States Plains Area Mental Health, Inc Full time

    Family and Peer Support Specialist Opportunity at Plains Area Mental Health, Inc.Plains Area Mental Health, Inc. is a dedicated Community Mental Health Center committed to serving the Northwest Iowa region. Our mission is to deliver exceptional mental health services while honoring the dignity and potential of every individual. At PAMHC, our workforce is our...


  • Le Mars, Iowa, United States Plains Area Mental Health, Inc Full time

    Peer Support Specialist for Families at Plains Area Mental Health, Inc.Plains Area Mental Health, Inc. is a dedicated Community Mental Health Center focused on serving the Northwest Iowa region. Our mission is to deliver exceptional mental health services while honoring the dignity and potential of every individual. At PAMHC, our workforce is our greatest...


  • Le Mars, Iowa, United States Wells Enterprise Full time

    Job SummaryWe are seeking a skilled Maintenance Technician to join our team at Wells Enterprises. As a key member of our operations team, you will be responsible for maintaining our assets by completing preventative, proactive, and reactive maintenance and change over needs to support operational requirements.Key ResponsibilitiesComplete assigned work orders...


  • Le Mars, Iowa, United States Mid-Sioux Opportunity, Inc. Full time

    Position OverviewDepartment: Head StartReports to: Team Leader/TeacherPrimary Work Location: Le MarsBenefits Eligibility: YesWork Schedule: Full-time, Monday to Friday, 8:00 AM to 4:00 PM, approximately 40 weeks per year. Schedule may vary based on program needs.Key ResponsibilitiesUnderstand and adhere to Head Start/Early Head Start Performance Standards...


  • Le Mars, Iowa, United States Shoes For Crews Full time

    Position Overview: The Footwear Sales Specialist will play a crucial role in assisting the sales team by conducting on-site shoe fittings. The ideal candidate should exhibit professionalism, reliability, and flexibility, along with a positive demeanor and exceptional customer service abilities. This role involves managing the operational aspects of the...


  • Le Mars, Iowa, United States Avera Full time

    Join the dedicated team at Avera in our Imaging Services DepartmentIncentive Bonus AvailableAvera is seeking a full-time Medical Imaging Specialist to join our Imaging Services team.We pride ourselves on fostering a supportive environment that promotes a healthy work-life balance. Our mission is to deliver exceptional healthcare with compassion, integrity,...


  • Le Mars, Iowa, United States Skyline Innovations Full time

    We are seeking a highly skilled Sales Management Specialist to join our team at Skyline Innovations. As a key member of our Sales Management department, you will be responsible for driving business growth and revenue expansion.Key Responsibilities:Develop and execute sales strategies to achieve business objectivesBuild and maintain strong relationships with...


  • Le Mars, Iowa, United States State of Iowa Full time

    Salary : $33, $48,776.00 Annually Location : LeMars Plymouth County, IA Job Type: Full-time Agency: 009 Iowa Department of Agriculture and Land Stewardship Job OverviewThe Iowa Department of Agriculture and Land Stewardship (IDALS) employs approximately 345 dedicated professionals committed to enhancing the quality of life for all Iowans. Our work impacts...


  • Le Claire, Iowa, United States Marty Clifton - State Farm Agent Full time

    Join the Team at Marty Clifton State Farm AgencyCompany Overview:At Marty Clifton State Farm Agency, we pride ourselves on being a prominent entity in the insurance sector. We are seeking motivated individuals to become part of our team as Insurance Client Relations Specialists. Our workplace emphasizes collaboration, professionalism, and ongoing personal...


  • Le Mars, Iowa, United States SmithCo Manufacturing Full time

    Job OverviewSUMMARY:The Surface Preparation Specialist is tasked with preparing surfaces of metal or hard materials by removing unwanted substances such as scale, paint, grease, rust, and dirt, while achieving a specified finish.KEY RESPONSIBILITIES:Loads the appropriate grade of steel shot into the machine hopper.Applies protective coverings to designated...


  • Le Mars, Iowa, United States Sun Tan City Full time

    Job Summary:Sun Tan City is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our products and services, and maintaining a clean and safe environment for our clients.Responsibilities:Provide excellent customer service by...


  • Le Mars, Iowa, United States Culligan of Le Mars Full time

    Job OverviewBenefits:Retirement PlanCompetitive salaryEmployee discountsFree uniformsHealth insurancePaid time offParental leaveWellness resourcesCulligan of Le Mars is seeking a dynamic and enthusiastic individual to fill the role of Office & Sales Representative, focusing on our water treatment and appliance clientele. In this position, you will engage...


  • Le Mars, Iowa, United States Wells Enterprise Full time

    Position OverviewWells Enterprises is seeking a dedicated Retail Sales Associate to join our team. This role is essential in fostering relationships with retail clients and enhancing sales within a designated area.Key Responsibilities:- Act as the primary representative of Wells Enterprises, embodying our brand values to customers and clients.- Deliver...


  • Le Mars, Iowa, United States Wells Enterprises, Inc. Full time

    Job SummaryWe are seeking a highly skilled IT Security Analyst to join our team at Wells Enterprises, Inc. As an IT Security Analyst, you will play a critical role in evaluating, recommending, and reviewing access controls for our company-owned information systems.Key ResponsibilitiesEvaluate and recommend access controls for company-owned information...


  • Le Mars, Iowa, United States The Talent Society Full time

    Position Overview:We are collaborating with a reputable healthcare facility in Iowa that is in need of a skilled General Surgeon. This role offers a unique opportunity to provide essential surgical services in a supportive environment.Facility Details:The healthcare institution is dedicated to fostering a sense of community and well-being. They prioritize...


  • Le Mars, Iowa, United States Gest-Can RLX (2000) INC Full time

    Position OverviewSalary: $48,000.00 per yearThe Gest-Can RLX (2000) INC is a growing family-owned enterprise focused on producing containers for the food sector. We are currently seeking a Bilingual HR Coordinator to enhance our Human Resources Department.ABOUT THE ROLE:Located in Le Mars, IA, we are in search of a candidate with a minimum of three years of...


  • Le Mars, Iowa, United States Gest-Can RLX (2000) INC Full time

    Job OverviewSalary: $48,000.00 per yearThe Gest-Can RLX (2000) INC is a growing family-owned enterprise focused on producing containers for the food sector. We are currently seeking a Bilingual HR Coordinator to enhance our Human Resources Department.POSITION SUMMARY:Located in the United States, we are in search of a candidate with a minimum of three years...