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Customer Service and Sales Specialist

2 months ago

Le Mars, Iowa, United States Culligan of Le Mars Full time
Job Overview

Benefits:

  • Retirement Plan
  • Competitive salary
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Parental leave
  • Wellness resources

Culligan of Le Mars is seeking a dynamic and enthusiastic individual to fill the role of Office & Sales Representative, focusing on our water treatment and appliance clientele. In this position, you will engage directly with customers to discuss product offerings, troubleshoot issues, and deliver exceptional service. Success in this role requires a keen eye for detail, strong organizational abilities, and excellent interpersonal and communication skills. With over 85 years as a trusted leader in the water treatment industry, Culligan is committed to quality and customer satisfaction.


Key Responsibilities:

  • Provide outstanding customer service in our office to ensure client satisfaction.
  • Engage in problem-solving, order processing, and management of customer accounts.
  • Utilize effective and courteous communication skills to connect with past, present, and prospective customers.
  • Assist walk-in customers with product purchases available in-store.
  • Foster proactive sales support by building strong relationships with clients.
  • Coordinate service and delivery schedules.
  • Maintain cleanliness and organization within the office environment.
  • Represent the Culligan brand with professionalism and knowledge at all times.
  • Perform additional duties as assigned.

Minimum Qualifications:

  • High school diploma or GED.
  • Friendly and welcoming demeanor when interacting with customers.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and adept problem-solving abilities.
  • Ability to thrive in a fast-paced work environment while managing multiple tasks.
  • Strong organizational skills.
  • Familiarity with standard office equipment, including computers and telephones.
  • Team-oriented attitude.
  • Professional appearance.
  • Knowledge of appliances is advantageous.

This role presents an opportunity to enhance your technical sales skills and contribute to the growth of our organization.