Transportation Operations Manager

1 week ago


De Pere, Wisconsin, United States Paper Transport, LLC. Full time
Job Summary

We are seeking a skilled and experienced Transportation Operations Manager to join our team at Paper Transport, LLC. As a key member of our operations team, you will be responsible for leading a team of drivers and ensuring the highest level of customer service and safety.

Key Responsibilities
  • Direct supervision of 30-40 drivers, routes, and service to ensure highest quality of customer service and safety.
  • Build strong relationships with your driver team through integrity and accountability.
  • Safely dispatch drivers and freight in accordance with company policy and federal guidelines.
  • Conduct regular coaching on Key Performance Indicators (KPIs) to include safety, performance, and equipment maintenance.
  • Assist the planners in reworking freight and manage the change communication.
  • Respond to internal and external customer needs by answering emails, phone calls, and tracking freight to service our customer.
  • Coach your driver team to success and safety compliance.
  • Think critically in an ever-changing industry.
  • Be responsible for driver team retention.
  • Partner with drivers, planners, and customer service to meet customer and service expectations.
  • Approve driver pay and driver bill of lading (BOL) submission.
  • Be decisive and provide solutions to driver needs and issues.
Benefits
  • Base Salary Range: $45,000 to $60,000
  • Schedule: M-F noon to 9pm
  • Profit-sharing up to 8%
  • Medical, Dental, and Vision insurance
  • Employer contributions to your Health Savings Account
  • Paid Time Off
  • Short-term disability and long-term disability
  • Company-paid life insurance / AD&D
  • 401(k) with company match up to (3%)
  • Paid Time Off
  • Drive Your Wellbeing program (third-party nurse partner available at no cost to you for financial, emotional, and physical wellbeing support)
  • Employee Assistance Program (EAP)
  • Ongoing training and employee development opportunities
  • Ability to work remote (hybrid)
Requirements
  • Education: High School or better in General
  • Preferred: Associates or better in Business Administration
  • Skills: Leadership Skills


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