Transportation Operations Manager
1 week ago
We are seeking a skilled and experienced Transportation Operations Manager to join our team at Paper Transport, LLC. As a key member of our operations team, you will be responsible for leading a team of drivers and ensuring the highest level of customer service and safety.
Key Responsibilities- Direct supervision of 30-40 drivers, routes, and service to ensure highest quality of customer service and safety.
- Build strong relationships with your driver team through integrity and accountability.
- Safely dispatch drivers and freight in accordance with company policy and federal guidelines.
- Conduct regular coaching on Key Performance Indicators (KPIs) to include safety, performance, and equipment maintenance.
- Assist the planners in reworking freight and manage the change communication.
- Respond to internal and external customer needs by answering emails, phone calls, and tracking freight to service our customer.
- Coach your driver team to success and safety compliance.
- Think critically in an ever-changing industry.
- Be responsible for driver team retention.
- Partner with drivers, planners, and customer service to meet customer and service expectations.
- Approve driver pay and driver bill of lading (BOL) submission.
- Be decisive and provide solutions to driver needs and issues.
- Base Salary Range: $45,000 to $60,000
- Schedule: M-F noon to 9pm
- Profit-sharing up to 8%
- Medical, Dental, and Vision insurance
- Employer contributions to your Health Savings Account
- Paid Time Off
- Short-term disability and long-term disability
- Company-paid life insurance / AD&D
- 401(k) with company match up to (3%)
- Paid Time Off
- Drive Your Wellbeing program (third-party nurse partner available at no cost to you for financial, emotional, and physical wellbeing support)
- Employee Assistance Program (EAP)
- Ongoing training and employee development opportunities
- Ability to work remote (hybrid)
- Education: High School or better in General
- Preferred: Associates or better in Business Administration
- Skills: Leadership Skills
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