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Branch Operations Manager
2 months ago
We are seeking a highly skilled and experienced Teller Supervisor to join our team at Associated Banc-Corp. As a key member of our branch operations team, you will be responsible for ensuring our customers receive exceptional service and that our branch operations run smoothly and efficiently.
Key Responsibilities- Customer Service: Provide excellent customer service to our customers, ensuring that their needs are met and exceeded.
- Branch Operations: Oversee the day-to-day operations of the branch, including supervising tellers, managing cash handling, and ensuring compliance with regulatory requirements.
- Training and Development: Train and develop tellers to ensure they have the skills and knowledge needed to provide exceptional customer service and meet the needs of our customers.
- Performance Management: Coach and evaluate tellers to ensure they are meeting performance expectations and provide feedback and guidance to help them improve.
- Compliance: Ensure that all branch operations are in compliance with regulatory requirements and company policies.
- Education: High school diploma or equivalent required.
- Experience: 2-4 years of experience in a retail banking environment, with a focus on customer service and branch operations.
- Competitive Salary: We offer a competitive salary and benefits package, including health insurance, retirement savings, and paid time off.
- Opportunities for Advancement: We offer opportunities for advancement and professional development, including training and education programs.
- Diverse and Inclusive Work Environment: We strive to create a diverse and inclusive work environment that values and respects all employees.
Associated Banc-Corp is a leading financial services company that provides a wide range of banking and financial services to individuals, businesses, and institutions. We are committed to providing exceptional service and building long-term relationships with our customers and employees.
