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Operations Manager

2 months ago

De Pere, Wisconsin, United States Paper Transport Full time

We are seeking a seasoned leader to oversee a team of drivers and ensure seamless logistics operations. As a key member of our Paper Transport team, you will be responsible for managing a critical aspect of our business.

  • Key Responsibilities:
    • Directly supervise a team of 30-40 drivers, routes, and services to maintain the highest quality of customer service and safety.
    • Build strong relationships with your driver team through integrity and accountability.
    • Safely dispatch drivers and freight in accordance with company policy and federal guidelines.
    • Conduct regular coaching on Key Performance Indicators (KPIs) to include safety, performance, and equipment maintenance.
    • Assist planners in reworking freight and manage change communication.
    • Respond to internal and external customer needs by answering inquiries, tracking freight, and load recovery to service our customers.
    • Coach your driver team to success and safety compliance.
    • Think critically in an ever-changing industry.
    • Be responsible for driver team retention.
    • Partner with drivers, planners, and customer service to meet customer and service expectations.
    • Approve driver pay and driver bill of lading (BOL) submission.
    • Be decisive and provide solutions to driver needs and issues.

Benefits:

  • Base Salary Range: $45,000 to $60,000
  • Schedule: Monday to Friday, noon to 9 pm
  • Profit-sharing up to 8%
  • Medical, Dental, and Vision insurance
  • Employer contributions to your Health Savings Account
  • Paid Time Off
  • Short-term disability and long-term disability
  • Company-paid life insurance / AD&D
  • 401(k) with company match up to 3%
  • Paid Time Off
  • Drive Your Wellbeing program (third-party nurse partner available at no cost to you for financial, emotional, and physical wellbeing support)
  • Employee Assistance Program (EAP)
  • Ongoing training and employee development opportunities
  • Ability to work remotely (hybrid)