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Logistics Operations Manager

2 months ago

De Pere, Wisconsin, United States Robinson Full time
Job Overview

**Job Summary**

The Logistics Operations Manager will be responsible for overseeing the daily operations of the shipping and receiving department, ensuring that schedules are met safely and efficiently. This role requires a strong leader who can develop and lead a cross-functional team to provide excellent customer service.

Key Responsibilities

  • Implement and Maintain Safety Procedures
  • Ensure all employees are practicing safe work methods and complying with OSHA and company standards.
  • Communicate with Various Departments
  • Inform Management of any equipment, performance, product quality, safety, and employee relations issues.
  • Lead the Team
  • Guide and instruct the team on day-to-day activities; assign all jobs and tasks.
  • Maintain Good Relationships
  • Maintain good relationships within the team and throughout the organization.
  • Motivate and Recognize Employees
  • Motivate, recognize, and coach through candid conversations relating to safety, quality, production, attitude, or other performance-related topics.
  • Arrange Necessary Materials
  • Arrange necessary materials, tools, etc. for getting things accomplished efficiently.
  • Accountable for Schedule
  • Accountable for the schedule and ensuring customer needs are being met.
  • Understand Company Success
  • Understand what makes Robinson successful and direct action for improvement.
  • Evaluate and Lead Process Change
  • Evaluate and lead process change within the Shipping Receiving & Material Handling team as well as throughout the organization.
  • Take Ownership
  • Take ownership in the development of processes and procedures to increase material flow and on-time delivery to internal and external customers.
  • Work with Project Managers
  • Work with Project Managers to ensure customers' expectations are met.
  • Responsible for Accuracy
  • Responsible for the accuracy of the receipts, shipments, and all other transactions in the ERP system, including rectifying discrepancies in a timely manner while providing feedback and training to teammates causing inaccuracies.
  • Coordinate Cross-Training
  • Coordinate the cross-training of members to create a cross-functioning team.

Qualifications and Education Requirements

  • High School Diploma or Equivalent
  • Prior experience as a leader in shipping, receiving, material handling, or a similar manufacturing environment.
  • Ability to Operate Forklift
  • Ability to operate a forklift in conjunction with all safety rules and regulations.
  • Ability to See Larger Goals
  • Ability to see the organization's larger goals and objectives.
  • Knowledge of Microsoft Office Suite
  • Knowledge of Microsoft Office Suite, and CSI is helpful.
  • Leadership Experience
  • 3+ years of leadership experience.
  • Strong Communication Skills
  • Strong verbal and written communication skills, with the ability to relate to employees at all levels.
  • Ability to Multi-Task
  • Ability to multi-task and prioritize work, good time-management skills.
  • Ability to Work Independently
  • Ability to work independently.
  • Excellent Judgement
  • Demonstrate excellent judgement and decision making, with the ability to analyze situations and present appropriate resolution(s).
  • Foster Teamwork Environment
  • Must be able to foster and support a teamwork environment, placing a high emphasis on excellent customer service.