Financial Aid Services Coordinator

1 week ago

Boston, Massachusetts, United States Benjamin Franklin Cummings Institute of Technology Full time
Job Overview

About Us:

The Benjamin Franklin Cummings Institute of Technology is a distinguished private, non-profit institution dedicated to providing two-year technical education in Boston. Established in 1908, our college is committed to equipping students for high-demand careers across various sectors, including automotive, advanced manufacturing, computer technology, engineering, and construction management. Our mission focuses on delivering transformative education that fosters economic growth, with a diverse range of programs available both in-person and online to meet the evolving needs of our students.

Our impressive graduation and job placement rates position us among the top two-year colleges nationally. Recently, we were honored to receive a significant contribution of $12.5 million from the Cummings Foundation, which will further enhance our initiatives aimed at creating accessible technical career pathways for underrepresented students in higher education.

In the previous academic year, we proudly served nearly 900 learners, with half enrolled in traditional credit-bearing programs and the remainder participating in continuing education and contract education. Our goal is to increase enrollment in credit-bearing courses while expanding our continuing education offerings, aiming to educate over 1,000 learners annually in the near future.

All staff members at our institution are expected to be dedicated advocates for our students, actively contributing to efforts that enhance graduation rates, retention, and career placement. Collaboration among faculty and staff is essential to support student recruitment, retention, and overall success.

Position Overview:

The Financial Aid Services Coordinator will provide essential support to the Director of Financial Aid, engaging with students regarding their financial aid options and packages.

This role involves close collaboration with departments such as Financial Aid, Admissions, Student Accounts, the Registrar, and the Dean of Academics and Student Services to ensure exceptional service delivery throughout the financial aid process.

Key Responsibilities:

  • Assist the Director of Financial Aid with the daily administration of financial aid for students and their families.
  • Advise students and parents on available financial aid programs, application procedures, eligibility criteria, financial planning, and strategies to prevent default.
  • Deliver outstanding customer service to students and families throughout the financial aid journey.
  • Oversee Private Scholarship awards, including reporting and reconciliation tasks.
  • Support the Financial Aid Director with Bursar-related functions, including disbursements and program reconciliation.
  • Review, allocate, and reconcile all Massachusetts State Aid Programs.
  • Guide students and families through the Student Accounts Billing Process.
  • Input Student Account and Financial Aid data into the Student Information System.
  • Collaborate with various institutional departments to ensure timely and accurate information exchange and exceptional service for students and families.
  • Perform additional duties as assigned.

Qualifications:

  • Associate's Degree in Accounting & Finance (required).
  • 2-4 years of experience in a Financial Aid or Finance Department.
  • Experience in a Higher Education environment (preferred).
  • Demonstrated transferable skills suitable for a dynamic college setting.
  • Availability to work Monday through Friday from 8:30 AM to 4:30 PM, with occasional hybrid work options.

COVID-19 Vaccination Policy:

The Benjamin Franklin Cummings Institute of Technology prioritizes the health and safety of our community, adhering to the guidelines from the Centers for Disease Control and Prevention (CDC). We strongly encourage all students, faculty, and staff to be fully vaccinated against COVID-19, with policies subject to change based on local health guidelines.

Equal Opportunity Employer:

The Benjamin Franklin Cummings Institute of Technology is an Equal Employment Opportunity employer, committed to a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on any characteristic protected by federal, state, or local law.

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