Student Financial Assistance Advisor
2 weeks ago
Position Overview
InsideHigherEd is seeking a dedicated Financial Aid Consultant to join our Enrollment Services team. This role is essential in guiding students and their families through the complexities of financial aid processes, ensuring they have the necessary support to navigate forms, terminology, and deadlines effectively.
Key Responsibilities
The Financial Aid Consultant will:
- Provide comprehensive guidance on available financial aid options, eligibility criteria, and the application procedures to students and their families;
- Act as the primary point of contact for on-demand and walk-in financial aid inquiries;
- Review financial aid documentation for accuracy and completeness;
- Disseminate electronic notifications regarding financial aid awards;
- Assist in managing departmental budgets and related financial requests;
- Serve as the main liaison for external vendors;
- Offer counseling to students regarding off-campus housing resources.
About Our Organization
InsideHigherEd is committed to fostering an inclusive environment that supports the diverse needs of our community. Our Enrollment Services team plays a pivotal role in providing timely and accurate reviews of financial aid applications, awarding funds, processing loans, and offering guidance on financial aid matters. We strive to ensure our practices and services align with the evolving needs of our students, families, faculty, and staff.
Candidate Profile
To be considered for this position, candidates must possess a bachelor's degree and ideally have:
- A minimum of one to two years of experience in a service-oriented and detail-focused role;
- Strong analytical abilities and effective problem-solving skills;
- Excellent interpersonal and communication skills, both written and verbal;
- The capacity to manage multiple priorities and deadlines;
- The ability to work independently as well as collaboratively in a dynamic team environment;
- A commitment to diversity, equity, and inclusion.
Familiarity with federal and state financial aid regulations is preferred, and experience with PeopleSoft Campus Solutions is a plus.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status.
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