Automotive Service Consultant

3 days ago


Austin Texas, United States Group 1 Automotive, Inc. Full time

About Us:

Group 1 Automotive, Inc. is a leading automotive retailer in the United States and United Kingdom. We operate a network of dealerships and collision centers, providing a wide range of automotive services to our customers.

Job Summary:

We are seeking an experienced Automotive Service Advisor to join our team at Kia of South Austin. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring that our customers have a positive experience at our dealership.

Responsibilities:

  • Provide exceptional customer service and ensure that customers are satisfied with their experience at our dealership.
  • Work closely with our service technicians to ensure that vehicles are repaired and maintained to the highest standards.
  • Communicate effectively with customers to understand their needs and preferences.
  • Meet or exceed sales and customer satisfaction targets.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements:

  • Automotive Service Advisor experience is required.
  • Excellent interpersonal and communication skills.
  • Basic computer skills and ability to learn new systems.
  • Strong desire to provide an exceptional customer experience.
  • Ability to achieve targeted goals and meet sales and customer satisfaction targets.
  • High school diploma or equivalent required.
  • Valid driver's license required.

What We Offer:

  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A 401(k) plan with company match.
  • Paid time off and holidays.
  • Opportunities for career advancement and professional growth.


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