Automotive Exchange Consultant
2 weeks ago
Position Overview:
JOIN OUR TEAM
Group 1 Automotive, a prominent name in the automotive retail industry, is seeking a dedicated Automotive Exchange Consultant to enhance our customer service team. This role focuses on presenting our vehicle exchange program while ensuring a friendly and supportive atmosphere for our clients.
The ideal candidate will possess a genuine passion for customer service, enjoy engaging with individuals throughout the day, and thrive in a dynamic environment.
Key Responsibilities:• Welcome customers in the service area and discuss potential trade-in values.
• Adhere to the dealership's vehicle exchange protocol, with training provided.
• Conduct test drives and share detailed information about vehicle features, pricing, and incentives.
• Develop a customer portfolio using our management database to enhance the trade-in experience and encourage future interactions and referrals.
• Participate in sales and product knowledge training sessions.
• Perform additional tasks as assigned by management.
What We Offer:
• A Positive Work Environment
• A Five-Day Workweek
• Continuous Professional Development and Advancement Opportunities
• Recognition through our Pinnacle Awards Program
• Comprehensive Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• 401(k) Plan with Company Matching
• Employee Vehicle Purchase Program
• Employee Stock Purchase Plan
Qualifications:
• Minimum of 1 Year of Experience in Automotive Sales Preferred
• At Least 1 Year of Customer Service Experience Required
• Professional Appearance and Demeanor
• Positive and Approachable Attitude
• Strong Interpersonal Communication Skills
• Basic Computer Proficiency
• High School Diploma or Equivalent Required
• Valid Driver's License Necessary
Group 1 Automotive is a Fortune 300 company that fosters a collaborative environment, offers excellent benefits, and provides ongoing training and support for its employees.
If you align with our core values of Integrity, Transparency, Professionalism, Teamwork, and Respect, consider joining us to advance your career in the automotive retail sector.
*All candidates must successfully complete pre-employment assessments, including background checks, motor vehicle records checks, and drug testing to qualify for employment. Group 1 Automotive is an Equal Employment Opportunity Employer.*
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