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Automotive Service Consultant

2 months ago

Katy Texas, United States Christian Brothers Automotive Full time

Job Title: Automotive Service Advisor / Writer

Location:

Job Overview:

As a key member of the Christian Brothers Automotive team, you will play a vital role in building relationships with our guests. As an Automotive Service Advisor / Writer, you will be the primary point of contact for our guests, guiding them through the repair process and ensuring their satisfaction.

Responsibilities:

* Greet every guest with hospitality and respect
* Present repair solutions in a clear and concise manner
* Manage workflow to ensure efficient service delivery
* Sell services while maintaining honesty and integrity
* Maintain a positive attitude and team atmosphere
* Communicate effectively on the phone
* Build long-term relationships with guests
* Direct and participate in guest service activities
* Shuttle guests as needed
* Ensure repairs meet specifications
* Collaborate with team members to achieve common goals

Requirements:

* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Knowledge of vehicle repair processes
* Excellent problem-solving skills
* Ability to work effectively in a team

What We Offer:

* Competitive compensation and benefits package
* Opportunities for professional growth and development
* Collaborative and supportive work environment

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.