Automotive Service Consultant

3 days ago


San Antonio Texas, United States Shottenkirk Automotive Full time

Job Summary:

We are seeking a highly motivated and customer-focused Automotive Service Consultant to join our team at Shottenkirk Automotive. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our clients, and driving sales growth.

Key Responsibilities:

  • Customer Service: Greet customers, respond to inquiries, and provide solutions to their vehicle repair needs.
  • Service Sales: Consult with customers on applicable service specials, document services declined, and follow up on future service considerations.
  • Communication: Keep customers informed on completion times, service expenses, and possible changes, and remain involved with the delivery of the vehicle to the customer upon completion.
  • Relationship Building: Build strong relationships with customers, provide concierge support, and ensure a positive service experience.

Requirements:

  • Service Experience: Service Advisor experience required.
  • Attitude and Skills: Energetic, upbeat, engaging attitude, CDK experience a plus, professional appearance, computer skills, and ability to multi-task in a fast-paced environment.
  • Qualifications: Valid Driver's license and clean driving record, strong written and oral communication skills.

Why Join Us:

At Shottenkirk Automotive, we value our employees and invest in their success. We offer a competitive pay plan, medical benefits, 401(k) retirement plan, paid vacation and holidays, excellent training programs, and opportunities for career advancement. We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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