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Patient Access Coordinator
2 months ago
CCRM Fertility is seeking a highly organized and detail-oriented Patient Access Coordinator to join our team. As a Patient Access Coordinator, you will play a critical role in ensuring a positive and efficient experience for our patients.
Key Responsibilities:- Greet and register patients, collecting necessary information and insurance details.
- Process co-pays, procedure pre-payments, and past due balances.
- Schedule or reschedule patient appointments, identifying no-shows and communicating schedule changes.
- Monitor correspondence, complete eligibility work queues, and protect confidential patient information.
- Answer phone calls, take messages, and forward as needed.
- Mail patient information and education materials.
- Maintain lobby appearance, open the Care Center, and ensure the building is locked and secured at close of business.
- High School Diploma or GED required.
- 1+ year administrative experience required.
- Previous experience in reproductive medicine or Women's health preferred.
- Prior experience with Athena preferred.
- Ability to work weekends, evenings, and holidays, on a rotating basis.
- Generous Paid time-off (PTO) and paid holidays.
- Medical, Dental, and Vision Insurance.
- 401(k) Plan with Company Match.
- Basic & Supplement Life Insurance.
- Employee Assistance Program (EAP).
- Short-Term Disability.
- Flexible spending including Dependent Care and Commuter benefits.
- Health Savings Account.
- CCRM Paid Family Medical Leave (eligible after 1 year).
- Supplemental Options (Critical Illness, Hospital Indemnity, Accident).
- Professional Development, Job Training, and Cross Training Opportunities.
- Bonus Potential.
- Potential for Over-time Pay (Time and a half).
- Holiday Differential Pay (Time and a half).
- Weekend Shift Differential Pay ($4.00 per hour).
CCRM Fertility is an equal-opportunity employer and welcomes applications from diverse candidates. We offer a competitive compensation package and a supportive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
