Patient Care Coordinator

4 weeks ago


Virginia Beach, Virginia, United States Sentara Healthcare Full time
Job Summary

As a Patient Care Specialist with Sentara Healthcare, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within a physician's office. Your responsibilities will include scheduling appointments, coordinating referrals, and communicating with patients and providers. You will also be responsible for maintaining accurate records, preparing correspondence, and responding to inquiries from internal and external sources.

Key Responsibilities:
  • Schedule appointments and outpatient procedures under general supervision
  • Coordinate referrals, resources, and pre-authorizations
  • Communicate with patients and providers
  • Maintain accurate records and documentation
  • Prepare correspondence and respond to inquiries
Requirements:
  • Three years of clerical or customer service experience
  • One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers
  • Experience with electronic medical record systems preferred
  • Associate's degree in lieu of required experience
Benefits:

Sentara Healthcare offers a comprehensive benefits package, including medical, dental, vision, paid time off, sick leave, tuition reimbursement, and a 401(k) plan. We also offer career advancement opportunities, work perks, and a tobacco-free environment.

At Sentara Healthcare, we value diversity, inclusion, and belonging. We strive to create a workplace that reflects the communities we serve and offers opportunities for growth and development.



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