Patient Care Coordinator

4 days ago


Virginia Beach, Virginia, United States Sentara Healthcare Full time
Job Summary

We are seeking a highly skilled Patient Care Specialist to join our team at Sentara Healthcare. As a Patient Care Specialist, you will play a vital role in providing exceptional patient care and support within our clinic environment.

Key Responsibilities
  • Schedule appointments and outpatient procedures, ensuring seamless coordination of referrals, resources, and pre-authorizations.
  • Provide administrative support for practice operations, including scheduling meetings, preparing correspondence, and maintaining accurate records.
  • Respond to patient inquiries, address concerns, and provide empathetic support to ensure a positive patient experience.
  • Utilize Electronic Medical Record systems to document patient information and communicate with healthcare teams.
Requirements
  • Three years of experience in clerical, customer service, or a related field.
  • One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers.
  • Associate's degree in lieu of required experience.
Benefits

Sentara Healthcare offers a comprehensive benefits package, including medical, dental, vision, paid time off, tuition reimbursement, and career advancement opportunities.

We are committed to creating a diverse and inclusive work environment that values community involvement and employee growth.



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