Patient Access Representative

4 weeks ago


Virginia Beach, Virginia, United States Sentara Full time
Job Summary

The Patient Access Representative is a vital role within Sentara Healthcare, responsible for ensuring seamless patient registration processes. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Verify patient identity and select the correct patient record
  • Review schedules and physician orders to register patients for the appropriate service
  • Scan important documents, such as insurance cards and ID's, and verify demographic and insurance information
  • Explain and complete complex regulatory and compliance documents, adhering to all applicable privacy and compliance standards
  • Collect co-payments, deposits, and outstanding balances, performing transactions securely

Requirements:
  • Two years of customer service and/or data entry experience
  • High school diploma or equivalent
  • Associate's or Bachelor's degree can be considered in lieu of two years of experience
  • Knowledge of third-party payers, ICD-9/CPT coding, and medical terminology preferred

What We Offer:
  • Extensive training provided for entry-level candidates
  • Opportunities for advancement within the organization
  • A tobacco-free work environment

About Sentara Healthcare:
  • A diverse and inclusive workforce of close to 30,000 members
  • A commitment to improving health every day

Why Work with Us:
  • Be part of an excellent healthcare organization that values people, quality, patient safety, service, and integrity
  • Join a team that has been recognized as an Employer of Choice for over ten years


  • Virginia Beach, Virginia, United States Sentara Full time

    Job Title: Patient Access RepresentativeWe are seeking a highly skilled Patient Access Representative to join our team at Sentara Virginia Beach General Hospital. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients, providing exceptional customer service, and maintaining accurate...


  • Virginia Beach, Virginia, United States Sentara Healthcare Full time

    Job SummaryThe Patient Access Representative is responsible for ensuring a positive and efficient patient experience from the moment they arrive at Sentara Healthcare. This role involves verifying patient identity, collecting demographic and insurance information, and admitting patients in a timely and accurate manner. As a key member of the patient access...


  • Virginia Beach, Virginia, United States Sentara Full time

    Job SummaryThe Patient Access Representative is a vital role in ensuring the smooth operation of our healthcare services. As a key member of our team, you will be responsible for all aspects of the patient registration process, including verifying patient identity, reviewing schedules and physician orders, and scanning important documents such as insurance...


  • Virginia Beach, Virginia, United States Patient First Full time

    Job Summary: We are seeking a highly skilled and experienced Patient Service Representative-Trainer to join our team at Patient First. As a key member of our Front Office team, you will be responsible for facilitating the introduction to Front Office classes, maintaining Front Office manuals, and attending quarterly meetings for Front Office trainers....


  • Virginia Beach, Virginia, United States Childrens Hospital of The Kings Daughters Full time

    Job SummaryThe Patient Access Coordinator provides administrative support to the patient care team and serves as a liaison for medical support services. This role requires accurate data collection, documentation, and data retrieval using computerized systems.Key ResponsibilitiesGreets and assists patients and visitors upon arrival to the service...


  • Virginia Beach, Virginia, United States ZOLL LifeVest Full time

    Job OpportunityAt ZOLL LifeVest, we are seeking a skilled Patient Service Representative to join our team of healthcare professionals. As a Patient Service Representative, you will play a critical role in training patients on the use and care of the LifeVest, a wearable cardioverter defibrillator designed to protect patients at risk for sudden cardiac...


  • Virginia Beach, Virginia, United States Doma Technologies LLC Full time

    Job DescriptionWe are seeking a Patient Service Representative to join our team in Virginia Beach, VA. As a Patient Service Representative, you will handle and triage beneficiary calls, perform case intake, staff the Medicare Helpline, and explain rights and responsibilities to patients covered by the Medicare program.Key Responsibilities:Informs Medicare...

  • Sales Representative

    4 weeks ago


    Virginia Beach, Virginia, United States The WRS Group - Symmetry Financial Full time

    Job OverviewWe are seeking highly motivated sales professionals to join our team at The WRS Group - Symmetry Financial. As a sales representative, you will have the opportunity to work with clients nationwide in the areas of mortgage protection life insurance, whole life, term life, accidental coverage, and retirement planning strategies.We offer a 100%...

  • Patient Care Liaison

    4 weeks ago


    Virginia Beach, Virginia, United States The Therapy Network Full time

    About the RoleWe are seeking a highly skilled Patient Care Representative to join our team at The Therapy Network. As a key member of our staff, you will play a vital role in ensuring patient satisfaction and delivering exceptional customer service.Key ResponsibilitiesAct as the primary patient and guest customer service resource in the clinic, providing a...


  • Virginia Beach, Virginia, United States Valorous Group Full time

    Customer Service RepresentativeWe're looking for an ambitious and driven individual to join our team at Valorous Group as a Customer Service Representative. This role involves working with people, learning about the latest technology, and growing professionally.Key Responsibilities:Providing exceptional customer service and supportDeveloping strong...


  • Virginia Beach, Virginia, United States Brett Pendergast - State Farm Agent Full time

    Are you a customer-focused individual looking for a challenging role? We are seeking a highly motivated Insurance Sales Representative to join our team at Brett Pendergast - State Farm Agent. As an Insurance Sales Representative, you will be responsible for establishing customer relationships, following up with customers, and using a customer-focused review...


  • Virginia Beach, Virginia, United States UHS Full time

    Job SummaryVirginia Beach Psychiatric Center (VBPC) is seeking a skilled Patient Accounts Representative to join our team. As a Patient Accounts Representative, you will be responsible for timely and accurate billing and collections of all third party payers.Key ResponsibilitiesPrepare contractual adjustments correctly based on payer contracts or government...


  • Virginia Beach, Virginia, United States UHS Full time

    Job Title: Patient Accounts RepresentativeAt UHS, we are seeking a highly skilled Patient Accounts Representative to join our team. As a key member of our revenue cycle team, you will be responsible for timely and accurate billing and collections of all third party payers.Responsibilities:Prepare contractual adjustments correctly based on payer contracts or...


  • Virginia Beach, Virginia, United States Continuum Global Solutions Full time

    Customer Service RepresentativeAt Continuum Global Solutions, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and creating sustainable value for customers via phone, email, chat, and correspondence. You will handle...


  • Virginia Beach, Virginia, United States Eterno Inc Full time

    Job OverviewWe're seeking a skilled Customer Service Representative to join our dedicated team at Eterno, Inc. As a key member of our Customer Account team, you'll be responsible for building and maintaining strong relationships with our valued customers.Key Responsibilities:Customer Engagement: Develop and maintain strong relationships with customers,...


  • Virginia Beach, Virginia, United States Sentara Healthcare Full time

    Job SummaryNursing Care Partners are unlicensed staff members who work under the direct supervision of a professional nurse to implement delegated aspects of nursing care. This role provides patient care, supports the admissions and discharge process, and complies with patient safety practices under the direction of the professional nurse.Key...


  • Virginia Beach, Virginia, United States At-Heart Home Care & Hospice Full time

    Job SummaryWe are seeking a highly motivated Business Development Representative to join our team at At-Heart Home Care & Hospice. As a Business Development Representative, you will be responsible for identifying and pursuing new business opportunities, building relationships with key stakeholders, and driving revenue growth.Key Responsibilities:Evaluate and...


  • Virginia Beach, Virginia, United States Sentara Full time

    Job SummaryAs a Patient Care Technician with Sentara, you will play a vital role in providing high-quality patient care and supporting the nursing team. This is an excellent opportunity to develop your skills and contribute to the delivery of exceptional patient care.Key ResponsibilitiesProvide patient care and support the admissions and discharge process...


  • Virginia Beach, Virginia, United States DaVita Inc. Full time

    DaVita Inc. Job OpportunityWe are seeking a skilled Patient Care Technician to join our team at DaVita Inc. As a Patient Care Technician, you will play a vital role in providing high-quality care to our patients with end-stage renal disease. Your primary responsibility will be to assist our healthcare team in delivering safe, comfortable, and hygienic...


  • Virginia Beach, Virginia, United States BrightSpring Health Services Full time

    About the RoleWe are seeking a highly motivated and results-driven Business Development Representative to join our team at BrightSpring Health Services. As a Business Development Representative, you will be responsible for establishing and maintaining strategic partnerships with key stakeholders in the healthcare industry.Key ResponsibilitiesEvaluate and...