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Patient Care Coordinator

4 weeks ago


Virginia Beach, Virginia, United States Sentara Healthcare Full time
Job Summary

As a Patient Care Specialist with Sentara Healthcare, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within a physician's office.

Key Responsibilities

  • Schedule appointments and outpatient procedures under general supervision, coordinating referrals, resources, and pre-authorizations as needed.
  • Provide general administrative support for practice operations, including scheduling meetings, preparing correspondence, and maintaining notes and files.
  • Employ initiative and independent judgment to prioritize and handle incoming requests and difficult problems.

Requirements

  • Three years of clerical and customer service experience.
  • One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers.
  • Experience with electronic medical record systems preferred.

Benefits

Sentara Healthcare offers a comprehensive benefits package, including medical, dental, vision, paid time off, sick leave, tuition reimbursement, and more.

Our organization values diversity, inclusion, and belonging, and we strive to create a work environment that reflects the communities we serve.