Patient Care Coordinator

4 days ago


Virginia Beach, Virginia, United States Sentara Healthcare Full time
Job Summary

We are seeking a highly skilled Patient Care Specialist to join our team at Sentara Healthcare. As a Patient Care Specialist, you will provide non-clinical support within a physician's office and ensure an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery.

Key Responsibilities
  • Schedule appointments or outpatient procedures under general supervision, including required coordination of referrals, resources, and pre-authorizations, as well as communication with the patient and documentation within the appropriate systems.
  • Provide general administrative support for practice operations, such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, and responding to telephone and written inquiries from internal and external sources.
  • Employ a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.
Requirements
  • Three (3) years of Clerical, Customer Service experience required.
  • One year of experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.
  • Experience with Electronic Medical Record systems preferred.
Benefits

Sentara Healthcare offers an attractive array of full-time benefits, including Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.



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