Patient Access Coordinator

2 weeks ago


Virginia Beach, Virginia, United States Childrens Hospital of The Kings Daughters Full time

Job Summary

The Patient Access Coordinator provides administrative support to the patient care team and serves as a liaison for medical support services. This role requires accurate data collection, documentation, and data retrieval using computerized systems.

Key Responsibilities

  • Greets and assists patients and visitors upon arrival to the service area.
  • Facilitates the revenue cycle process, including patient registration, insurance verification, and co-payment collection.
  • Works collaboratively with various departments on patient access-related information.
  • Conducts pre-registration and insurance verification for CHKDHS services.
  • Provides coverage to assigned registration locations as needed.

Requirements

  • High school diploma or equivalent required.
  • 2-3 years of related work experience preferred.
  • Minimum of six months customer service experience required, preferably in a healthcare setting.
  • Knowledge of third-party payers, ICD-9/CPT coding, and medical terminology preferred.


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