We have other current jobs related to this field that you can find below

  • Technical Support Specialist

    3 weeks ago

    Austin, United States InfoVision Inc. Full time

    HiWe have an immediate Openings with Our Direct Client for a Long-term contract positionTechnical Support SpecialistLocation: Pflugerville, Austin TXJob Summary:We are seeking a skilled Technical Support Specialist with expertise in Windows desktop environments, network troubleshooting, and application debugging. The ideal candidate will have experience in...

  • Technical Support Specialist

    4 days ago

    Austin, Texas, United States Whitehat Virtual Technologies Full time

    Job OverviewSalary: The Technical Support Specialist plays a crucial role within the Service Desk Team, delivering exceptional support services to clients. This position is primarily client-facing, utilizing phone, email, and remote assistance tools, necessitating superior communication and customer service abilities.The Specialist addresses issues related...

  • Technical Support Specialist

    4 days ago

    Austin, Texas, United States Whitehat Virtual Technologies Full time

    Job OverviewSalary: The Technical Support Specialist plays a crucial role within the Service Desk Team, delivering essential support services to clients. This position is predominantly client-facing, requiring exceptional communication and customer service skills through various channels such as phone, email, and remote assistance tools.The Specialist is...

  • Technical Support Specialist

    4 days ago

    Austin, Texas, United States Luna Data Solutions, Inc. Full time

    Luna Data Solutions, Inc. is seeking a skilled Technical Support Specialist for a long-term engagement with a state government agency in a Hybrid work environment.Onsite presence is required three times a week.The ideal candidate will possess a comprehensive knowledge of computer systems, both hardware and software, and demonstrate a strong willingness to...

  • Technical Support Specialist

    3 days ago

    Austin, United States projekt202 Full time

    ???? **Privacy Notice** **Technical Support Specialist** Austin / Operations / Full-time At **projekt202**, we solve our clients business challenges by creating experiences that engage, innovate, disrupt and delight. Our team is passionate about human-centric experience strategy, design and development and enjoys delivering amazing concepts and digital...

  • Technical Support Specialist

    4 days ago

    Austin, Texas, United States Techmate Full time

    Job OverviewWe are looking for a part-time/ad hoc Technical Support Specialist to provide assistance with IT-related challenges.As a vital contributor, you will help clients troubleshoot and resolve technology issues.Key Responsibilities:Setup and configuration of computer workstations.Provide end-user assistance for executives and office staff, including...

  • Technical Sales Support Specialist

    4 days ago

    Austin, Texas, United States Intelliswift Full time

    Job Title: Technical Sales Support SpecialistCompany: IntelliswiftPay Rate Range: $22/hr. to $24/hr. on W2Fully RemoteOverview:The role of a Technical Sales Support Specialist is to become a knowledgeable resource on products during their development cycle.This position involves providing expert technical assistance to clients regarding the product...

  • Technical Support Specialist

    4 days ago

    Austin, Texas, United States TEKsystems Full time

    Job OverviewTEKsystems is seeking a Technical Support Specialist to assist in providing exceptional service to our clients.Role ResponsibilitiesThe ideal candidate will be proficient in:Operating Systems: Windows 7, Windows 10, and familiarity with Windows XP.Software Management: Experience with SCCM for packaging and imaging, along with proficiency in...

  • Technical Support Specialist I

    1 week ago

    Austin, United States ForeFlight Full time

    We are seeking a dedicated Technical Support Specialist to join our dynamic team. This role is pivotal in delivering exceptional support services to our global customer base. As a Technical Support Specialist, you will collaborate closely with product managers, developers, and fellow support team members to ensure timely and accurate assistance to our...

  • Technical Support Specialist I

    3 days ago

    Austin, United States ForeFlight Full time

    We are seeking a dedicated Technical Support Specialist to join our dynamic team. This role is pivotal in delivering exceptional support services to our global customer base. As a Technical Support Specialist, you will collaborate closely with product managers, developers, and fellow support team members to ensure timely and accurate assistance to our...

  • Technical Support Specialist

    4 days ago

    Austin, United States Smartsheet Full time

    **Careers** **Technical Support Specialist** In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in...

  • Lead Technical Support Specialist

    4 days ago

    Austin, Texas, United States Latitude Full time

    Job Overview:Latitude is on the lookout for a proficient Lead Technical Support Specialist with a robust background in the SaaS and Technical Product sector. The successful candidate will possess substantial expertise in DevOps tools such as Jenkins, Docker, and CI/CD, along with the capability to comprehend and analyze object-oriented programming (OOP)...

  • Lead Technical Support Specialist

    5 days ago

    Austin, United States Latitude Inc Full time

    Position OverviewSummary:Latitude Inc is in search of a proficient Lead Technical Support Specialist with a robust background in the SaaS and Technical Product sector. The successful candidate will possess significant expertise in DevOps methodologies, including tools such as Jenkins and Docker, alongside a solid understanding of object-oriented programming...

  • Lead Technical Support Specialist

    4 days ago

    Austin, Texas, United States Latitude Full time

    Position Overview: Latitude is looking for a proficient Lead Technical Support Specialist with significant expertise in the SaaS and Technical Product sectors. The successful candidate will possess a robust foundation in DevOps methodologies, including tools such as Jenkins and Docker, alongside a capability to interpret and analyze object-oriented...

  • Technical Support Specialist

    4 days ago

    Austin, Texas, United States Dexian Full time

    Technical Support SpecialistThis position requires onsite presence with a hybrid work model.Key ResponsibilitiesConducts IT support functions related to client interactions and internal applications, providing assistance for systems and hardware issues, and may engage with users for problem resolution at Tier II level.Facilitates Tier 2 troubleshooting for...

  • Technical Support Specialist

    4 days ago

    Austin, Texas, United States HPI Real Estate Full time

    Job OverviewPosition Type: In-Office RoleAbout Us:HPI Real Estate is a comprehensive commercial property firm with a rich history of 30 years in developing, managing, and investing across major Texas cities. Our extensive experience allows us to enhance investment value while adeptly addressing real estate challenges. Our dedicated team is committed to...

  • TIERS/IEE Technical Support Specialist

    4 days ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Overview: **Position Title:** Information Technology Support Specialist III The Information Technology Support Specialist III will report to the Help Desk Manager for TIERS/IEE and will undertake advanced technical assistance and customer service responsibilities related to the Texas Integrated Eligibility Redesign System (TIERS) and other eligibility...

  • Technical Support Specialist

    4 days ago

    Austin, Texas, United States Neuralink Full time

    Company Overview: We are pioneering advancements in brain-computer interfaces, developing innovative devices aimed at assisting individuals with paralysis to regain mobility and autonomy, while also creating new technologies that enhance our capabilities, community, and environment. Department Overview: The Information Technology division at Neuralink...

  • Parts and Technical Support Specialist

    4 days ago

    Austin, Texas, United States KOMPAN Inc Americas Full time

    KOMPAN Inc Americas is seeking a Technical and Spare Parts Specialist to engage with clients and sales teams in managing warranty and maintenance-related parts inquiries for KOMPAN's playground and outdoor fitness solutions.This position involves the identification, procurement, and monitoring of parts orders while ensuring effective communication with all...

  • Parts and Technical Support Specialist

    4 days ago

    Austin, Texas, United States KOMPAN Inc Americas Full time

    KOMPAN Inc Americas is seeking a Technical and Spare Parts Specialist to collaborate with clients and sales teams in managing warranty and maintenance-related parts inquiries for KOMPAN's innovative playground and outdoor fitness solutions.This position involves the identification, procurement, and monitoring of parts orders while ensuring ongoing...

Technical Support Specialist

3 months ago

Austin, United States Diligent Robotics Full time
What we're doing isn't easy. But nothing worth doing ever is.

We envision a future powered by robots that work seamlessly with human teams. We build the artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments. Join our mission-driven, venture-backed team as we build out our customer-facing operations arm.

As part of Diligent Robotics' operations team, you will uphold the highest standards for safe clinical use of robots in real-world hospital environments. Through excellent communication and documentation, you will work alongside your teammates to bring automation to healthcare. This position will work effectively as a team to ensure exceptional results to our hospital partners.

This position is located in Austin, TX and you must be local, or a current Diligent Robotics employee, to be considered. This role will require flexibility due to us being a 24/7 operation and a shift schedule will be put in place that will require working days, nights and weekends.

Your responsibilities will include:
  • Monitoring a fleet of mobile service robots in a hospital environment, but you don't need any prior robot experience
  • Collecting data in a variety of real-world situations, providing detailed and accurate product feedback
  • Prioritizing the customer experience by communicating with them when needed, and ensuring their expectations are always met or exceeded
  • Being an ambassador for the company
A good candidate would be, at minimum:
  • You have a good computing background, and can quickly learn to use new software
  • An excellent written and verbal communicator: you convey information to internal stakeholders in an organized and easily parsable manner
  • Organized: you can juggle and make progress on multiple tasks simultaneously
  • Self-sufficient and whip-smart: you get things done, learn what you don't know, and can make data-driven decisions independently, as circumstances require
  • Flexible and willing to work different shift hours, including early mornings, nights, and weekends: you understand that our customers (i.e. hospitals) are open 24/7, that our robots must be running smoothly all the time, and that your schedule may shift as customer needs change over time
  • Willing to be COVID-19 and flu vaccinated and complete a HIPAA training course
The ideal candidate would be:
  • Responsive and responsible: you commit to deadlines and err on the side of over-communication
  • Results-oriented: you're happy to observe and take notes on end-users interacting with the robot all day if that's what it takes
  • Vigilant about the details: you notice when a checklist item is left unchecked and it gnaws at you until it's done
  • Passionate about healthcare and technology coming together to help people
  • A video game enthusiast: you will leverage your off-duty skills to become an expert at fleet monitoring
  • Willing to work during some significant holidays: you understand that our customers (i.e. hospitals) don't shut down during the holidays and neither can our robots
  • A budding techy: you are the go-to among friends for fixing their technical problems.
  • Formerly employed or shadowed in the healthcare space: you have an insider understanding of the vernacular, organizational structure, and operational processes of hospitals
Benefits:
  • Experience working with some of the leading experts in robotics
  • Potential to radically change the future of healthcare
  • Be part of a team environment
  • Free parking
  • Insurance including medical, dental, and vision
  • 401K

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.