Current jobs related to Technical Support Specialist - Austin - projekt202

  • Technical Support Specialist

    6 days ago

    Austin, Texas, United States Hydrogen Group Full time

    Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Hydrogen Group. As a Technical Support Specialist, you will provide Tier I support and customer assistance for a mobile application on iOS and Android operating systems.Key Responsibilities:Providing technical support and assistance to customers...

  • Technical Support Specialist

    1 week ago

    Austin, Texas, United States TEKsystems Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, including troubleshooting and resolving technical issues with desktop devices and AV equipment.**Key Responsibilities:***...

  • Technical Support Specialist

    3 days ago

    Austin, Texas, United States WP Engine Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at WP Engine. As a Technical Support Specialist, you will be the first point of contact for our customers, providing support via live chat, phone, and support tickets. You will develop a deep technical knowledge of open source technologies and deliver a world-class...

  • Technical Support Specialist

    1 week ago

    Austin, Texas, United States Frontline Education Full time

    Job SummaryFrontline Education is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for handling Tier 3-4 technical escalations and customized support related to data migrations, reporting, ETL, and system support across various client systems.Key ResponsibilitiesAssist support...

  • Technical Support Specialist

    1 month ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary:The Texas Department of Aging & Disability Services is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide advanced technical support and customer service duties associated with the Texas Integrated Eligibility Redesign System (TIERS) and other eligibility applications.Key...

  • Technical Support Specialist

    1 month ago

    Austin, Texas, United States Frontline Education Full time

    Job SummaryFrontline Education is seeking a highly skilled Technical Support Specialist to join our Client Support Organization. As a Technical Support Specialist, you will be responsible for handling Tier 3-4 technical escalations and customized support related to data migrations, reporting, ETL, and system support across various client systems.Key...

  • Technical Support Specialist

    1 month ago

    Austin, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at the Texas Department of Aging & Disability Services. As a Technical Support Specialist, you will be responsible for providing advanced technical support and customer service duties associated with the Texas Integrated Eligibility Redesign System (TIERS) and other...

  • Technical Support Specialist

    3 days ago

    Austin, Texas, United States The University of Texas at Austin Full time

    Job Summary:The University of Texas at Austin is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to university employees and students, addressing a wide range of technical issues related to software, hardware, desktop, network, and...

  • Technical Support Specialist

    4 weeks ago

    Austin, Texas, United States projekt202 Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at projekt202. As a Technical Support Specialist, you will be responsible for providing technical support to our users, resolving complex issues, and working on projects to advance our technology.Key Responsibilities:Administer systems, including Office 365,...

  • Technical Support Specialist

    2 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the University of Texas at Austin. As a key member of our IT department, you will provide exceptional technical support to our end-users, ensuring they have the necessary tools and resources to succeed.Key ResponsibilitiesProvide timely and effective technical support...

  • Technical Support Specialist II

    3 days ago

    Austin, Texas, United States Vinson & Elkins Full time

    Job Title: Technical Support Specialist IIJob Summary: We are seeking a skilled Technical Support Specialist II to join our team at Vinson & Elkins. As a Technical Support Specialist II, you will be responsible for providing technical support to users, troubleshooting hardware and software issues, and assisting with day-to-day and ongoing projects.Key...

  • Technical Support Specialist

    3 days ago

    Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the University of Texas at Austin. As a key member of our support team, you will be responsible for providing exceptional customer service to our employees and students.Key ResponsibilitiesProvide technical support via phone, email, text, and chat to resolve software,...

  • Technical Support Specialist

    4 weeks ago

    Austin, Texas, United States University of Texas at Austin Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at the University of Texas at Austin. As a key member of our IT department, you will provide exceptional support to our end-users, ensuring they have the necessary technology and solutions to succeed.Key ResponsibilitiesProvide timely and effective computer desktop and...

  • Senior Technical Support Specialist

    2 weeks ago

    Austin, Texas, United States The University of Texas at Austin Full time

    Job Title: Senior Technical Support SpecialistJoin The University of Texas at Austin as a Senior Technical Support Specialist and be part of a team that provides exceptional technical support to our community.Job Summary:The Senior Technical Support Specialist will be responsible for providing technical support and solutions to University Housing and Dining...

  • Technical Support Specialist

    3 days ago

    Austin, Texas, United States TEKsystems Full time

    We are seeking a skilled Technical Support Specialist to join our team at TEKsystems. As a key member of our help desk team, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide technical support for Windows 10/11, Office 365, and other enterprise applicationsWork with ticketing systems to resolve...

  • Technical Support Specialist

    2 days ago

    Austin, Texas, United States Syntricate Technologies Full time

    Job SummaryAt Syntricate Technologies, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Video and Event Services team, you will be responsible for providing top-notch technical support for our video conferencing and event services. Key ResponsibilitiesProvide technical support for video conferencing and...

  • Technical Support Specialist

    2 weeks ago

    Austin, Texas, United States GCS Technologies Full time

    Job SummaryGCS Technologies is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesProvide remote technical support to customers...

  • Technical Support Specialist

    4 weeks ago

    Austin, Texas, United States Continuum Applied Technology, Inc. Full time

    Job SummaryCAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. As a Technical Support Specialist, you will play a critical role in addressing complex customer technical issues through effective diagnosis and collaboration, ensuring timely resolutions.Key ResponsibilitiesOwn,...

  • Technical Support Specialist II

    3 weeks ago

    Austin, Texas, United States Vinson & Elkins Full time

    Job Title: User Support Specialist IIAt Vinson & Elkins, we are seeking a highly skilled User Support Specialist II to join our team. This role is responsible for providing top-notch technical support to our users, ensuring they have the tools and resources they need to succeed.Key Responsibilities:Provide hardware and software support to users, including...

  • Technical Support Specialist III

    3 days ago

    Austin, Texas, United States Health & Human Services Comm Full time

    Job Description:The Systems Support Specialist III duties include software installations, troubleshooting/diagnosing complex hardware, software, and network performance problems. Duties may be accomplished via telephone support calls or email communication. Maintain technical expertise on hardware, software, telephony, network configurations, or peripherals...

Technical Support Specialist

2 months ago

Austin, United States projekt202 Full time

???? **Privacy Notice**

**Technical Support Specialist**

Austin / Operations / Full-time At **projekt202**, we solve our clients business challenges by creating experiences that engage, innovate, disrupt and delight. Our team is passionate about human-centric experience strategy, design and development and enjoys delivering amazing concepts and digital solutions for our clients. We have fun and enjoy hanging out with each other in a culture that supports and celebrates our diverse talents, backgrounds and skills. **About You:** *You put users at the center of every decision *You listen, learn and lead *You are flexible, collaborative and welcome differing perspectives *You thrive in uncharted territory and push at your comfort zones *You lead in a way that inspires your colleagues and earns the respect of our clients *You are an authentic, personable communicator.

The Senior Support Specialist is responsible for effectively resolving support issues that are reported while also working on projects to advance the technology at projekt202. They must have a deep and broad knowledge of computer software, hardware, and networks. Daily responsibilities include administrating systems, researching problems to complex issues, and working with different teams to communicate outages or downtime. **Primary Job Responsibilities**

+ Office 365 admin; Powershell, Sharepoint, Exchange, Azure, Integrations, App Registrations

+ Write scripts for various systems using SQL, JQL, or equivalent

+ AWS administration; Route 53, IAM, EC2, Elastic, RDS

+ Provide Level III support for users experiencing issues with hardware or software on their devices

+ Admin software to account for new automations, workflows, or other global changes

+ Configuring MDM settings, configuration, automation, and process management

+ Document changes to systems, tickets, and processes

+ Take on larger special projects to make IT more efficient in the organization

**Qualifications and Requirements**

+ Systems Administrator, 4+ years

+ Computer skills including Office 365, OneLogin, SSO, Azure, Windows 10, OS X, iOS

+ Excellent organizational and analytical skills

+ Experience with SumoLogic, AWS, G-suite Enterprise, and GitHub.

+ AWS Solution Architect preferred.

+ Extensive knowledge of Windows OS, MacOS and Linux.

+ Superior analytic and problem-solving skills. Ability to solve a wide range of difficult problems in imaginative, practical ways

+ Certifications in Azure or Office 365 are preferred