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Manager of Engagement

4 months ago

Chelsea, United States Phoenix Charter Academy Full time
The Opportunity

Phoenix Charter Academy is seeking a Manager of Engagement to join their team in Springfield. The Manager of Engagement collaborates with all other members of the Scholar Success Team and Springfield Leadership Team to ensure the consistent implementation of Phoenix's multi-tiered system of restorative practices. The Manager of Engagement serves as a critical stakeholder in proactively building and maintaining relationships with scholars and building bridges between scholars and other resources within the school community.

Who We Are

Phoenix Charter Academy aims to show the world what all young people can do and to defy the limitations of societal assumptions, classism, and racism. Phoenix Charter Academy was founded on the unwavering belief that all students can succeed at high levels. While this mantra is typical of high-performing schools, particularly those in the charter sector, Phoenix truly endeavors to reach every student, focusing on a growing number on the margins of the traditional public district education system: students who have dropped out of high school, students who are parenting children of their own, students who are or have been involved with the juvenile justice system, students who are older and new to the country and cannot gain access to public schooling, and students who are under-credited relative to the number of years they have spent enrolled in high school. We believe that these students, like all students, are completely capable of developing the skills necessary to set themselves up for lifetimes of economic prosperity and success. We support our students with individually tailored and academically rigorous curricula and push them to succeed at the highest levels by providing them with the resources and mentoring that they need to reach their full potential.

Why Our Work is Important

Students across America are dropping out of high school at an alarming rate. Dropping out of high school has a substantial impact on a young person's life. Over the course of their lifetime, an individual who drops out of high school is more likely to have reduced earning power, greater social service dependency, increased rates of criminal involvement, and shorter life expectancy. Phoenix Charter Academies addresses this trend by creating environments where students can demonstrate their talent and resilience and prepare themselves for success through high school, college, and beyond.

Commitment to DEI

At Phoenix, we recognize the importance of forming a school community inclusive of all visible and invisible identities. We act to ensure that our students and staff always see reflections of themselves and their communities.

At Phoenix, we aim to break down systemic barriers by providing access to resources, experiences, and differentiated support for historically marginalized groups.

At Phoenix, we solicit, value, understand, connect, and leverage multiple perspectives and experiences. We invite all perspectives except those that perpetuate oppression or dehumanization.

At Phoenix, we do not just accept difference - we celebrate it, support it, and thrive on it for the benefit of our scholars and the communities we serve. We believe difference makes us stronger. Phoenix Charter Academy is an equal opportunity employer and as such, we do not discriminate against any team member or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status, pregnancy, or any other basis protected by federal, state or local law. Phoenix Charter Academy is committed to making any reasonable accommodations necessary to support an individual's employment.

Qualities of Phoenix staff member:
  • An unwavering belief in our students - Phoenix staff operate with the deeply held belief that all young people want to and can succeed even in the face of substantial systemic barriers and societal constraints.
  • Continuous Improvement - Phoenix staff approach problem-solving with curiosity and a desire to understand the perspectives of others. They carry an internalized sense of "I can always learn more" and know that adults at Phoenix must model the qualities of being open-minded and willing to make mistakes and learn from them. Phoenix staff members embody "lifelong learner" mindsets and strive for constant improvement.
  • Eager to Learn - Phoenix staff must be able to learn as they go in a fast-paced, ever-evolving, urgent environment. They have the desire to receive direct feedback and the ability to implement the feedback into practice quickly.
  • Commitment to Diversity, Equity, and Inclusion - Phoenix staff commit to understanding the ways that their self-identity and experiences impact and interact with their daily work, their colleagues, and their students, and work toward furthering initiatives that promote a more equitable society.
Your Contribution:

In addition to demonstrating the qualities of a Phoenix staff member, the Manager of Engagement will be responsible for the following:

Specific Responsibilities:
  • Leads special cohort of young men and serves as their PPM, primary point of contact, and program manager
  • Serves as an in-building model for student-facing supports; 90% of day-to-day responsibilities are scholar facing
  • Maintains a consistent, visible, and active presence throughout the building, including classrooms, helping facilitate a culture of strong student-staff and student-student relationships
  • Manages restorative (conflict resolution) conferences between staff and students and facilitates restorative circles between students
  • Participates in the execution of restorative practices throughout the school, including advisory, re-entry, conflict mediation, personal growth plans, safety planning, and the development of academic and behavior plans for student success
  • In coordination with the Springfield Leadership Team, co-develop clear communication procedures and routines related to positive youth development and restorative justice practices for YMP students.
  • Communicates with adult supporters and partners to maximize student success
  • Organizes and may lead positive identity-building experiences for scholars, including identity and affinity groups, community service opportunities, and other enrichment experiences
  • Supports school and classroom re-entry of scholars returning to school
  • May plan and/or facilitate professional development on scholar-staff relationships in coordination with the Springfield Leadership Team
  • May plan and/or facilitate Restorative Justice Alliance for students in coordination with the Springfield Leadership Team and Managing Director of Restorative Practices
Additional Responsibilities as Required:
  • Ability to build and sustain partnerships with numerous stakeholders in Springfield, Holyoke, and Chicopee.
  • Participates and may lead weekly Scholar Success Team meetings and other cross-school meetings as necessary
  • Ability to work evenings to coordinate and support school programming
  • Classroom coverage based on the needs of the school
Qualifications:
  • Bachelor's Degree required; Master's degree preferred
  • Professional training or experience in restorative practice, mediation, or alternative to traditional discipline practices in schools preferred
  • 2 or more years of teaching, counseling, or youth work experience preferred


What You'll Get:

We want you to be the best you can so you'll receive professional development, coaching, and the resources needed for you to succeed. An open, curious, and celebratory culture that embraces diversity as a leading asset and fosters equity and inclusion through affinity groups and continuous capacity building supported by our Racial, Justice, and Equity working group. Competitive market comp, medical, dental, vision, mental health, and wellness plans, a 403b, and employee perks such as longevity bonus and pet insurance.

Equal Opportunity Employer

We are proud to be an equal opportunity employer, and as such, we do not discriminate against any team member or candidate because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, veteran status, marital status, pregnancy, or any other basis protected by federal, state or local law. Phoenix Charter Academy is committed to making any reasonable accommodations necessary to support an individual's employment.

**The Network retains the right to modify this job description at any time, for any reason, at the Network's sole discretion**