Account Director
3 weeks ago
Job Description
Job Description
Job Summary:
An Account Director (AD) is the senior contact for clients within our organization and manages/oversees account teams to ensure campaigns are delivered and service level is met. They direct and lead public relations projects and provide strategic counsel to clients. As a senior member of the team, they deliver new business and grow existing accounts.
Duties/Responsibilities:
• Oversee all day-to-day account activities; pro-actively develop comprehensive communications plans and supervise the implementation of a full range of tactical elements for all client programs
• Work with leadership to allocate account resources and guide account team members to achieve long-term program objectives; ensure quality work, deadline and budget adherence across teams
• Manage client relationships and budgets and ensure delivery on offerings laid out in SOW; where necessary, renegotiate monthly fees/SOWs with clients
• Develop strong and sustainable relationships with clients and appropriately manage client expectations
• Accumulate and disseminate insight and knowledge of key industry media outlets and journalists; implement team-wide strategies to proactively identify and secure media opportunities for different clients
• Efficiently coordinate cross-department collaboration with in-house digital, media and creative teams
• Align with BD on SOWs for new accounts and identify and execute on BD opportunities with existing clients (e.g., paid social media, creative projects); opportunity to assist in development of BD materials and pitches
• Lead and manage account team members by providing guidance on professional and personal development and constructive feedback across teams
Required Skills/Abilities:
Excellent verbal and written communication skills.
Excellent interpersonal skills and client orientation.
Excellent organizational skills and attention to detail.
Proven ability to present complex industry information to target audiences.
Ability to develop and mentor talent.
Business acumen with the ability to communicate across departments and represent agency at a senior level within the organization.
Excellent time management skills with a demonstrated ability to meet deadlines.
Ability to function well in a high-paced environment.
Education and Experience:
Bachelor's degree, experience in the biotech, medtech, pharmaceutical or healthcare industry or an advanced science or medical degree; 5-9 years of communications or relevant experience.
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