Student Financial Services Coordinator

2 months ago

Boston, United States Bay Path University Full time

JOB SUMMARY: Full-time, entry level staff, hourly position reports to the Director of Student Accounts. The Student Financial Services Coordinator assists students in all aspects of the financial aid application process and all billing processes, provides clerical support and exceptional customer service. The position requires the ability to protect and maintain confidentiality of data communications. The position entails working 37.5 hours weekly, 8:30 am to 5:30 pm (2 hybrid days to be determined). Some nights or weekends may be required at key times of the year. ESSENTIAL JOB FUNCTIONS: Assists with health insurance customer service. Assists with the 1098T customer service. Frontline duties including responding to in-person, phone and email inquiries. Accepts Cash, and Check, and electronic payments from Students Assists with SFS email boxes. Manages a student Accounts Case load. Provides prompt and courteous customer service at all times. Assists with graduating student audits to confirm students' accounts are finalized and properly communicated to students, addressing any outstanding balances. Performs special projects as requested by the Director of Student Accounts. Reviews collected documents for completeness and accuracy then forward to the Financial Aid Department. Assist students with the completion of required financial aid forms and electronic processes such as the Free Application for Student Financial Aid (FAFSA), master promissory notes, entrance loan counseling and other related electronic forms. Assists Students with payment plans. Attend trainings as required. Perform any other duties or tasks as assigned by the University. OTHER RESPONSIBILITIES: Provides timely assistance and guidance to students on financial matters and resolves inquiries/issues that may arise from students or any internal department. Timely documents pertinent information or discussions with students in the electronic notepad of the student's record. Communicates and works with other student services offices to timely and effectively resolve student inquiries. Explains and enforces all University policies that impact student accounts. Performs collections and due diligence procedures on outstanding accounts receivable as directed. Treats all fellow employees, students and the University's guests with civility and refrains from actions that disrupt the efficient functioning of the University. REQUIREMENTS: BA/BS preferred, but not required. Minimum 2 years customer service and office clerical experience. Experience in financial aid and bursar office setting preferred. Follows directions and completes tasks accurately and accepts supervisory input and constructive criticism. Demonstrated ability to handle multiple tasks, duties and responsibilities and shifting timelines effectively and meet deadlines. Demonstrated excellent business writing and verbal communication skills. Ability to work well under occasional pressure and time constraints. Solid organizational skills, accuracy and attention to detail a must. A strong commitment to the mission of the University. Understands and adheres to University academic policies as well as general University policies and procedures. Ability to handle confidential information with discretion and within FERPA and HIPAA guidelines. All new employees must complete the FERPA, Anti-Harassment, and any other required online trainings within 15 days of employment. Should be committed to a culture of diversity, equity, respect and inclusion; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from one's own. General knowledge of the University's mission, purpose and goals and the role this position plays in achieving those goals.

#J-18808-Ljbffr

  • Student Financial Services Counselor

    2 months ago

    Boston, United States The Massachusetts College of Pharmacy & Health Services Full time

    This position focuses on providing a high level of customer service via walk-in counseling, phone calls, and appointments regarding: the financial aid application process, student account inquires, and financing options loan counseling, and debt mana Financial, Counselor, Student, Service, Education

  • University Director of Financial Services and Student Systems

    2 weeks ago

    Boston, United States Suffolk University Full time

    Reporting to the Senior Vice President for Enrollment, the University Director of Financial Services and Student Systems is part of a collaborative leadership team within the enrollment division. The University Director is responsible for the leadership and overall management of financial aid programs and the coordination of all available budget, personnel,...

  • University Director of Financial Services and Student Systems

    5 days ago

    Boston, United States Suffolk University Full time

    Reporting to the Senior Vice President for Enrollment, the University Director of Financial Services and Student Systems is part of a collaborative leadership team within the enrollment division. The University Director is responsible for the leadership and overall management of financial aid programs and the coordination of all available budget, personnel,...

  • Financial Aid Services Coordinator

    3 days ago

    Boston, Massachusetts, United States Benjamin Franklin Cummings Institute of Technology Full time

    Job OverviewAbout Us:The Benjamin Franklin Cummings Institute of Technology is a distinguished private, non-profit institution dedicated to providing two-year technical education in Boston. Established in 1908, our college is committed to equipping students for high-demand careers across various sectors, including automotive, advanced manufacturing, computer...

  • Student Accounts Coordinator

    3 months ago

    Boston, United States Benjamin Franklin Cummings Institute of Technology Full time

    Job DescriptionJob DescriptionDescription:Who We Are:Benjamin Franklin Cummings Institute of Technology (Franklin Cummings Tech) is a private, non-profit, two-year technical college located in Boston. Founded in 1908, the college proudly continues a long tradition of educating students for high-demand technical careers in a variety of industries, including...

  • Student Financial Assistance Advisor

    7 days ago

    Boston, Massachusetts, United States InsideHigherEd Full time

    Position OverviewInsideHigherEd is seeking a dedicated Financial Aid Consultant to join our Enrollment Services team. This role is essential in guiding students and their families through the complexities of financial aid processes, ensuring they have the necessary support to navigate forms, terminology, and deadlines effectively.Key ResponsibilitiesThe...

  • International Student Ministry Coordinator

    3 days ago

    Boston, Massachusetts, United States International Friendships, Inc. Full time

    Job OverviewAbout International Friendships, Inc.:International Friendships, Inc. is a dynamic faith-driven organization dedicated to providing transformative hospitality and companionship to international college students. Our mission encompasses a variety of services, including airport transportation, holiday hosting, temporary accommodation, conversation...

  • Financial Operations Coordinator

    1 week ago

    Boston, Massachusetts, United States Year Up Full time

    POSITION SUMMARY:The Financial Operations Coordinator will work closely with the Associate Director of Financial Operations, providing essential support to the Finance team by disseminating updates regarding procedural modifications to local sites, while also aiding in compliance and reporting tasks. This role encompasses a variety of responsibilities,...

  • Immigrant Services Student Success Counselor

    1 month ago

    Boston, Massachusetts, United States Bunker Hill Community College Full time

    Location: Boston, MA Category: Part Time Non-Benefited Positions Posted On: Mon Jul Job Description:Reporting to the Director of Immigrant Services, the Immigrant Services Student Success Counselor will utilize equity and asset-based practices to contribute to the success of prospective, new, and continuing immigrant students. This position will assist...

  • Student Support Services Coordinator

    18 minutes ago

    Boston, Massachusetts, United States Boston Public Schools Full time

    Job SummaryThe Boston Public Schools is seeking a highly skilled and dedicated School Guidance Counselor to join our team. As a key member of our student support services team, the successful candidate will be responsible for providing academic support and guidance to students, as well as developing and implementing programs to promote student success.Key...

  • Financial Services Assistant

    3 days ago

    Boston, Massachusetts, United States Creative Financial Staffing Full time

    About the Role:Creative Financial Staffing is seeking a dedicated Finance Associate to become an integral part of our team. This position will involve collaborating closely with the Finance Director to establish and enhance the financial processes within the organization.Why Join Us?Our firm has been a prominent player in the financial sector for over two...

  • Student Lending Relationship Manager

    2 weeks ago

    Boston, United States Citizens Financial Group, Inc. Full time

    Description The incumbent will primarily be responsible for driving the mission of our College Bound Citizens program to provide financial aid education to High School students and their families. The role will encompass several different ways to distribute the education through High School, community, and our branch network partnerships. The Student Lending...

  • Student Funding Administrator

    1 month ago

    Boston, United States TalentBurst, an Inc 5000 company Full time

    Student Funding AdministratorBoston, MA | Hybrid | 35hrs/week3+ Months with a high possibility of extensionDescription:The Office of Graduate Education (GradEd) seeks a highly motivated, well-organized, dynamic individual to join their team.Reporting to the Associate Director of Finance and working closely with members of the OGE financial team, this...

  • FINANCIAL AID SYSTEMS LEAD Enrollment Student Administration Enrollment Services Operations

    3 days ago

    Boston, United States Boston University Full time

    About the Role Boston University Enrollment Services Operations seeks a Financial Aid Systems Lead. The Financial Aid Systems Lead is responsible for completing hands-on functional and technical activities to support the Campus Solutions Admissions and Campus Community modules and their supported integrations with financial aid systems across campus,...

  • Chief Financial Officer for Student Affairs

    1 week ago

    Boston, Massachusetts, United States InsideHigherEd Full time

    POSITION SUMMARYThe Senior Director plays a pivotal role within the leadership framework of the Division of Student Affairs/Dean of Students, delivering financial oversight and analytical expertise to diverse units. Key responsibilities encompass managing operations, upholding policies, overseeing human resources, and safeguarding the financial integrity of...

  • Chief Financial Officer for Student Affairs

    1 week ago

    Boston, Massachusetts, United States InsideHigherEd Full time

    OVERVIEWThe Senior Director plays a pivotal role within the leadership framework of the Division of Student Affairs/Dean of Students, delivering essential financial and analytical expertise to various departments. Key duties encompass supervising operational processes, upholding institutional policies, managing personnel matters, and safeguarding the...

  • Patient Financial Coordinator

    3 months ago

    Boston, United States Tufts University Full time

    Overview Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Revenue Cycle Operations (RCO) supports patient care services revenue cycle management team, along with other members of the Finance and Administration team, supports the financial management and...

  • FINANCIAL AID SYSTEMS LEAD Enrollment Student Administration Enrollment Services Operations

    2 months ago

    Boston, Massachusetts, United States Boston University Full time

    About the RoleBoston University Enrollment Services Operations seeks a Financial Aid Systems Lead. The Financial Aid Systems Lead is responsible for completing hands-on functional and technical activities to support the Campus Solutions Admissions and Campus Community modules and their supported integrations with financial aid systems across campus,...

  • Financial Operations Coordinator

    1 week ago

    Boston, Massachusetts, United States V R Della Infotech Inc Full time

    Job OverviewPosition Summary: The Financial Operations Coordinator plays a vital role in managing various funding sources, including donor and research-restricted funds. This position involves a range of financial responsibilities, including accounting, recordkeeping, and administrative tasks.Key Responsibilities:1. **Budget Preparation:** Collaborate with...

  • Financial Empowerment Coordinator

    3 months ago

    Boston, United States Inquilinos Boricuas En Accion Full time

    Job DescriptionJob DescriptionPOSITION: FINANCIAL COORDINATOR (Full-time/Non-Exempt)RESUME AND COVER LETTER WILL BE RECEIVED UNTIL THIS POSITION IS FILLEDORGANIZATION DESCRIPTION: IBA-Inquilinos Boricuas en Accion empowers and engages individuals and families to improve their lives through high-quality affordable housing, education, and arts programs.JOB...