Conseiller Client volutif Manager

3 months ago

Columbia, United States Enterprise Holdings Full time

Vue d'ensemble:

Vous rvez de devenir un manager qui inspire et motive tout en montant en comptences dans le domaine du service client, des ventes, des finances et de la gestion ? Alors le poste de conseiller client (H/F) est fait pour vous. En effet, avec notre aide et nos conseils, vous apprendrez trs vite grer une entreprise florissante avec plusieurs millions deuros de chiffre daffaires. Nous vous offrons de nombreuses opportunits de dveloppement que ce soit par la formation, lvolution de carrire, ou encore le mentoring encourag par notre politique RH.

Enterprise est un des plus grands leaders mondiaux de la mobilit avec 2+ millions de vhicules et plus de 10 000 agences. En rejoignant Enterprise vous intgrez une quipe dynamique dans une entreprise internationale qui dfend la diversit, l'quit et l'inclusion, et o chacun(e) a sa place, indpendamment de ses origines, son genre ou encore son orientation sexuelle.

Chez Enterprise nous formons en interne tous nos futurs managers car nous privilgions la promotion interne.

Vous intgrerez notre agence locale en tant que conseiller client (H/F) en CDI et suivrez en parallle notre cursus de formation interne afin d'voluer rapidement vers des postes en management, RH, ventes, marketing ou en finance.

Le package moyen dentre ce poste volutif est entre 26K et 32K brut annuel selon lagence, il volue progressivement pour passer 40K-50K grce lvolution au poste de chef dagence en moins de 2 ans. Il saccompagne galement davantages sociaux significatifs.

Qualifications:
  • Un niveau minimum bac+3 est prfrable ou une exprience professionnelle quivalente.
  • Permis de conduire B franais ou europen (boite manuelle), l'exception des candidats qui ne conduisent pas en raison d'un handicap physique.
  • Vous possdez un niveau danglais suffisant pour changer avec des clients anglophones.


Responsabilits:

De faon non exhaustive, les missions du conseiller client (H/F) sont :

  • Assurer un service client exceptionnel en appliquant notre plan de service client.
  • Elaborer des devis, mettre des contrats et informer nos clients sur les conditions de location et les caractristiques des vhicules.
  • Prendre en charge la vente de produits additionnels.
  • Participer au dveloppement du point de vente par le dmarchage local de clients sous la responsabilit du / de la chef.fe dagence.
  • Participer la gestion administrative et la prparation des vhicules.

En parallle, vous suivez une formation pendant 10 12 mois afin d'assimiler nos mthodes en relation client, vente, management, gestion d'un centre de profit, compte d'exploitation, dmarchage commercial, gestion du parc automobile. Vous apprenez aussi dvelopper et promouvoir votre propre quipe. Cette formation est assure par des managers qualifis, principalement en agence mais aussi lors de formations thoriques au sige social.

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