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Marketing Technology Specialist

2 months ago

Knoxville, United States Cellular Sales Full time

Cellular Sales:

Marketing Technology Specialist

Reports to
Marketing Technology Team Lead

JOB DESCRIPTION

Summary/Objective

The Marketing Technology Specialist will work with the Marketing Technology Team Lead, channel owners and developers, and other teams and positions within the organization to develop, implement, connect, and maintain new or existing multi-channel marketing initiatives.

Essential Functions

  • Assist the Marketing Technology Team Lead with cross functional team partnerships both inside and outside of the company on the execution of all Marketing Technology initiatives such as platform migrations, product implementations, strategy adjustments, etc. through the full process from conception to execution to achieve company goals and drive results
  • Maintain understanding and working knowledge of the data and platform integrations across all digital channels and the relationship between all company channels
  • Ownership of the day-to-day, hands-on execution of all things emails & SMS (pulling audiences, segmenting, inputting copy and creative assets, updating code, testing and sending proofs and final automation or scheduling) within the HubSpot Marketing Hub
  • Monitor email/SMS health metrics, deliverability, sender score, and IP address statuses within the Everest platform to ensure high deliverability of emails to the customer, maintain a high sender score and prevent suspension or blacklisting
  • Monitor database hygiene for 6M+ contacts and scrub regularly using integrated validation tools
  • Coordinate with the Marketing Team to prepare and present monthly reporting on marketing tools the MarTech team owns (website, email, sms, etc.)
  • Own the Yext relationship/integration, including but not limited to listing management, store hour updates, and suggestion monitoring for 800+ locations
  • Assist Web Developer with promotional changes to the website and other standard WordPress development updates

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

  • Attention to Detail: Taking responsibility for a thorough and detailed method of working.
  • Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.
  • Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.
  • Results Oriented: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance.
  • Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines
  • Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands
Must be able to sit for long periods of time.?The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Travel
5%

Required Education and Experience

  • 4-year degree or equivalent experience
  • 1 2 years of marketing technology, digital marketing, email/SMS, and/or developer experience
  • Familiarity with HubSpot Marketing Hub

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

  • Familiarity with Yext, WordPress, Google Analytics, Google Tag Manager, and Google My Business a plus
  • Expected to be comfortable working independently and collaboratively

AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Internal Use Only:

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