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Engagement specialist

2 months ago


Houston, United States Harris County Full time

Position Description Harris County Public Health has earned the 2023 Best Place for Working Parents Business Designation. About Harris County Public Health: Harris County Public Health (HCPH) includes a network of more than 700 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant. Position Overview: Under the supervision of the Stakeholder Engagement Manager, the Stakeholder Engagement Specialist will create and maintain relationships with disproportionately impacted communities, individuals, local agencies, and organizations in Harris County. The Stakeholder Engagement Specialist will develop and execute strategies for gathering and analyzing qualitative and quantitative data from the community about various County projects, programs, policies, and initiatives. Duties & Responsibilities: Develops strong relationships with disproportionately impacted communities and individuals, local agencies, and organizations in Harris County. Participates in the planning, development, implementation, and monitoring of community engagement strategies, plans and programs. Prepares and conducts presentations to community groups, local agencies and organizations, and other stakeholders. Represents Harris County Public Health by serving on or participating in task forces, working groups, committees, advisory groups, emergency functions, and neighborhood groups Regularly partners with individuals, departments, community representatives or groups, and other outside agencies to obtain information, conduct assessments, identify needs, and ensure effectiveness and consistency of community engagement strategies. Ensures project phases are implemented according to timelines. Prepares written summaries, documents, infographics, and statistical and other reports. Presents conclusions and recommendations to leadership. Performs project and program effectiveness evaluation using performance measures, such as goals accomplished and timetables by selecting appropriate data collection methods, techniques, and procedures. Maintains stakeholder management databases and reporting systems. Other duties as assigned, including special tasks involved in responding to an emergency event. Requirements Education & Experience: Bachelor's degree in Planning, Communications, Public Relations, Public Policy/Administration, Government, or a directly related field. At least two (2) years of experience with community engagement, public affairs/community relations/outreach, and/or communications or related field Knowledge of neighborhood and community organizations and local agencies. Experience in event coordination, production, planning procedures and techniques. Experience with business letter writing, grammar and punctuation, and report preparation. Knowledge, Skills, & Abilities Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Excellent communication skills (verbal & written). Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment. Ability to maintain confidentiality when dealing with sensitive information. Ability to work well with teammates Must use your personal mobile device for our Multifactor Authentication process. Core Competencies: Organizational Leadership Understands the organizational mission Understands ethics and public good; is concerned with public trust Demonstrates respect for the opinions and beliefs of others Collaboration Contributes to an inclusive workplace where equity, diversity, inclusion, and individual differences are valued and leveraged to achieve the vision and mission Demonstrates a sense of responsibility for the success of the group Collaborates with others to improve quality and address needs Innovation Ability to adapt to change Interpersonal Abilities/Personal Characteristics Treats others with courtesy, sensitivity, and respect Behaves in an honest, fair, and ethical manner Assesses and recognizes own strengths and weaknesses Uses sound judgment Self-motivated Organizes and maintains work environment to allow for maximum productivity Communication Communicates clearly and effectively, both orally and in writing

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