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Sales Manager
2 months ago
About Dubber
Dubber is the world's leading conversation platform used by some of the world’s largest communication networks. We are proud to offer innovative products that enable any business to unlock the potential in every conversation through AI-enriched conversational data.
Already adopted as core network infrastructure by hundreds of global communications services and applications worldwide, Dubber is specifically designed to help service providers to differentiate, drive new revenues and improve customer retention.
Dubber is listed on the Australian Stock Market (ASX:DUB) with offices in Melbourne, Sydney, London, Oxford, and Dallas.
Role Overview
The Sales Manager Americas serves as a vital member of the Americas sales team, providing assistance in managing the sales team and ensuring the achievement of sales targets. This position plays a pivotal role in driving sales performance, partner management, fostering team collaboration, and maintaining high levels of customer satisfaction. The Sales Manager Americas works closely with the SVP Sales Americas to develop and implement effective sales strategies while also taking on direct leadership responsibilities in their absence.
At the core of Dubber’s growth strategy is our focus on enabling our existing partners (such as Service Providers) and their sales communities to constantly sell Dubber services while bringing on new Service Provider relationships. In addition to the management aspects of the role, the Sales Manager Americas will directly drive the growth in a group of priority partners and set the example for the team in aligning their partners with Dubbers strategic goals.
Key Responsibilities:
Sales Strategy: Ongoing assessment of existing and new partner engagement levels and drive team activity that aligns the partner relationships to the strategic goals of Dubber.
High performance team culture: Build, lead & inspire a world class sales team
Drive yield from current partners: Fine tune the engagement model of the current Partner Mangers to accelerate growth from existing Partner relationships
Grow the Dubber footprint: Win and onboard new Partners as they have a demand for Dubber services.
Achieve targets: Drive sales strategies and tactical growth initiatives to consistently achieve revenue, subscriber growth, ARPU, retention and profitability targets
Instigate core disciplines: Establish the appropriate reporting framework, operating cadence & sales team disciplines capable of creating a high performing culture coupled with predictable financial performance
Functional alignment: Develop strong relationship and clear lines of responsibility with EVP Global Alliances, Chief Commercial Officer and Global Head of Product
Develop strong relationships: In conjunction with the EVP Global Channels, cultivate relationships with key leaders across all partners, including SP’s, Communication Solutions providers and major Tier 1 Resellers
Analyze sales data, KPIs, and performance metrics to evaluate the effectiveness of sales strategies and initiatives.
Prepare regular reports and presentations for management, highlighting sales performance, trends, and areas for improvement.
Pipeline & forecast management: Develop & provide detailed pipeline data, sales forecasts, as well reports on the projected growth of the Dubber user base across the Americas business
The face of the business: As and when required, represent the Dubber brand at key industry & customer events, conferences and Dubber roadshows
Capture industry feedback: Constantly provide feedback to the Dubber product, marketing & technology teams regarding the changing needs of the Americas market
Experience & Education:
Business, Marketing or related degree qualifications
Previous experience in sales management or a similar leadership role.
Thorough appreciation & demonstrated track record in operating through a combination of the Science of Sales Leadership and highly constructive, Humanistic Leadership
Deep experience in the SaaS industryDeep understanding of channel-centric GTM models
Reasonably understanding of the Telecommunication Deep understanding of solution selling methodologies coupled with hands-on understanding of Salesforce.com (or other CRM platforms)
Ideally, exposure to a start-up/scale-up, rapid growth style environments
Although not a technical role, ability to understand technical requirements is very beneficial
Track record of working across multiple functions, both collaboratively and independently
Ability to travel up to 50% as needed.
Skills, background & attributes:
Strong team player, combined with the ability to call the shots and gain followship
Combination of street smarts with reasonably deep cognitive horsepower
Excellent communication skills across a broad array of personality types
Outstanding social skills
Persistent, resilient, high energy & can-do approach
Calm, reassuring and persuasive demeanour
Curious, rapid learner with the ability to consume & contextualise large amounts of new information
A complete belief in the amazing power of the Cloud
Why Dubber?
Competitive salary, bonus and share options on offer
20 days paid vacation leave annually, with an extra 5 days after 1 year
Generous Paid Parental Leave options
Growing SaaS company where no two days will be the same with limitless opportunities
Global locations with flexible working options
Collaborative and supportive teammates
Apply Now
We will be reviewing applications as they come in so don't wait, apply today or reach out for a confidential chat recruit@dubber.net
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant
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