Customer Success Manager

2 months ago

Oakland, United States Anza Renewables Full time

About The Company

Anza is combining data, technology and expertise to revolutionize the outdated, manual solar and storage procurement process. In 2021, driven by these inefficient procurement processes, increasing volatility in supply chains and the ever-present need to reduce solar and energy storage project costs, we saw both a market need and an opportunity to dramatically improve procurement outcomes. As a result, members of the Borrego team launched Anza. Anza is a procurement platform and service that offers our customers a way to compare many options instantly and then select the highest-value solar and storage products for their projects. Our vision is to be the place the solar and storage industry goes to rapidly make optimal design and procurement decisions.

At Anza, we don’t accept the status quo. We are driven by a culture of teamwork, a growth mindset and continuous improvement as we pursue our mission to accelerate the adoption of renewable energy. We have surpassed our growth goals since inception and are looking forward to continuing to build a great team and platform. We believe in having an ownership company culture, so we have implemented an attractive equity program. Join us

About The Role

The Customer Success Manager will be responsible for managing a portfolio of engagements by leading the assessment of the customer's pipeline goal, quantifying PV and Energy Storage offerings that Anza can deliver through the platform to achieve positive business outcomes, and ensuring the completion of project pipeline to drive customer success.

Position responsibilities include, but are not limited to, the following:

Drive customer engagement from initial meetings, conceptual pitches to firm bids and contract execution while championing the value of Anza. Lead client meetings and presentations, engaging with a diverse range of stakeholders, to strategize customer procurement execution towards positive business outcomes. Responsible for managing the collaboration and participation of internal stakeholders to successfully fulfill customer project execution strategies.

Skills

While no one individual will possess them all, the successful candidate will bring many of the following experiences, skills, and attributes:

Education Requirements: Bachelor’s Degree in Engineering, Supply Chain, Business, or Finance and 4 years of experience or 8 years of experience in lieu of a degree Experience in solar development, development engineers, project developers, sales and account management experience, project management Minimum five years of professional experience in sales and/or project management with a successful track record of meeting annual sales goals with complex enterprises Strong aptitude for customer service and organization Excellent communication and presentation skills, with the ability to articulate the value proposition in a simple and compelling manner PM, CSCP or CPSM Certification a plus

This is not a commission earning position

Compensation & Benefits

Anza uses an internally equitable and externally competitive total cash approach to compensation. Our benefits package includes medical, dental, vision, health, life, and disability insurance; a comprehensive wellness program; 401(k) plan with company match and immediate vesting; continuing education and professional development assistance; and self-managed flexible work schedules and time-off policies.

Commitment to Diversity and Inclusion

Anza provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, age, sexual orientation, national origin, ancestry, disability, genetics, veteran status or any other characteristic protected by state, federal and local laws. In addition to federal law requirements, Anza complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. EEO M/F/D/V.

A Note to Third-Party Recruiters

Anza's team coordinates all recruiting and hiring at our company. Anza does not accept unsolicited resumes from third-party recruiters, staffing firms, or related agencies. Resumes are only accepted from third-party recruiters, staffing firms, or related agencies if a signed agreement is in place AND if external recruiting assistance is authorized by the Anza team for a specific position. All unsolicited resumes will be considered the property of Anza. Anza is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr

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